Bon Secours - Southampton Memorial Center

Bon Secours Southampton Memorial Center, located in Franklin, Virginia, is your community healthcare provider. As a Joint Commission-accredited, 219-bed facility, we offer a comprehensive range of services, including inpatient, outpatient, emergency, medical, surgical, and long-term care. Our dedicated team of over 90 healthcare professionals is committed to providing compassionate, high-quality care to the residents of southeastern Virginia, including Franklin, Suffolk, and Emporia. We strive to be a place of healing, caring, and connection for patients and families, complemented by serene outdoor spaces and modern amenities.

Identifiers

Hospital Name Bon Secours - Southampton Memorial Center
Facility ID 490092

Location

Address 100 FAIRVIEW DRIVE - PO BOX 817
City/Town Franklin
State VA
ZIP Code 23851
County/Parish FRANKLIN CITY

Health System

Health System Bon Secours Mercy Health
Health System Website Domain bsmhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 31
Health System Total Beds 6715
Health System Hospital Locations Kentucky, Ohio, South Carolina and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Bon Secours Mercy Health
Emergency Services Yes

No leaders were identified on Bon Secours - Southampton Memorial Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 221

Staffing & Personnel

FTE Employees on Payroll 193.41
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1890
Inpatient Days (Title XIX) 86
Total Inpatient Days 4760
Bed Count 90
Available Bed Days 32850
Discharges (Title V) NA
Discharges (Title XVIII) 508
Discharges (Title XIX) 37
Total Discharges 1171

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1445
Inpatient Days (Title XIX; Adults & Peds) 31
Total Inpatient Days (Adults & Peds) 3117
Bed Count (Adults & Peds) 82
Available Bed Days (Adults & Peds) 29930
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 508
Discharges (Title XIX; Adults & Peds) 37
Total Discharges (Adults & Peds) 1171

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 57%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 120

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -7.4
Readmission Score Hospital Return Days for Pneumonia Patients -8.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.8
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.191
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $608
Bad Debt Expense $3,195
Uncompensated Care Cost $1,372
Total Uncompensated Care $2,758

Operating Expenses ($ thousands)

Total Salaries $19,656
Overhead Expenses (Non-Salary) $43,519
Depreciation Expense $2,407
Total Operating Costs $57,417

Charges ($ thousands)

Inpatient Charges $55,909
Outpatient Charges $188,849
Total Patient Charges $244,758

Wage-Related Details ($ thousands)

Core Wage Costs $3,598
Wage Costs (RHC/FQHC)
Adjusted Salaries $19,656
Contract Labor (Patient Care) $276
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-381
Short-Term Investments
Notes Receivable
Accounts Receivable $15,673
Allowance for Doubtful Accounts $-10,015
Inventory $826
Prepaid Expenses $272
Other Current Assets $92
Total Current Assets $6,617

Balance Sheet – Fixed Assets ($ thousands)

Land Value $960
Land Improvements Value $146
Building Value $18,051
Leasehold Improvements $-3
Fixed Equipment Value $2,780
Major Movable Equipment $8,706
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $23,134

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $259
Total Other Assets $259
Total Assets $30,010

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,644
Salaries & Wages Payable $414
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $3,824
Total Current Liabilities $6,882

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $21,035
Total Long-Term Liabilities $21,035
Total Liabilities $27,917

Balance Sheet – Equity ($ thousands)

General Fund Balance $2,093
Total Fund Balances $2,093
Total Liabilities & Equity $30,010

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,966
DRG (Post-Oct 1) $951
Outlier Payments
DSH Adjustment $118
Eligible DSH % $0
Simulated MC Payments $325
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $55,909
Outpatient Revenue $191,146
Total Patient Revenue $247,054
Contractual Allowances & Discounts $189,521
Net Patient Revenue $57,533
Total Operating Expenses $63,175
Net Service Income $-5,642
Other Income $2,361
Total Income $-3,281
Other Expenses
Net Income $-3,281

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $6,467
Medicaid Charges $43,979
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No