Riverside University Health System-Medical Center

Riverside University Health System (RUHS) Medical Center, located in Moreno Valley, CA, is dedicated to providing exceptional, patient-focused care to the diverse Riverside County community. As a Level I Trauma Center and teaching hospital with over 125 years of service, RUHS offers a wide range of medical, behavioral health, and population health management services. Recognized for high-quality care, including certification as a Primary Stroke Center, RUHS is committed to fostering a healthy future for all, with a focus on inclusivity and removing barriers to quality healthcare.

Identifiers

Hospital Name Riverside University Health System-Medical Center
Facility ID 050292

Location

Address 26520 CACTUS AVENUE
City/Town Moreno Valley
State CA
ZIP Code 92555
County/Parish RIVERSIDE

Health System

Health System Independent
Health System Website Domain ruhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 439
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Local
Ownership Details County of Riverside
Emergency Services Yes

Jennifer Cruikshank

Chief Executive Officer

CEO of Riverside University Health System - Medical Center, Community Health Centers, and Correctional Health. Described as an exceptional leader with a heart for the community's most vulnerable populations.

Jonelle Morris

Chief Operating Officer

NA

Joe Zamora

Chief Financial Officer

RUHS Chief Financial Officer.

Leah Patterson

Chief Nursing Officer & Patient Care Services Officer

NA

Alexandra Clark

Chief Medical Officer

Appointed Chief Medical Officer in December 2022. Joined RUHS in 2010 as chair of the pediatric department, later division chief at Loma Linda University Children's Hospital, and returned to RUHS as associate chief medical officer. Graduated from UC San Diego (BS) and Albany Medical College (honors). Completed pediatric residency at Loma Linda University Children's Hospital. Member of Alpha Omega Alpha Honor Medical Society, American Academy of Pediatrics, and Academic Pediatric Association.

Arnold Tabuenca

Associate Chief Medical Officer

Former Chief Medical Officer at Riverside University Health System - Medical Center. Credited with improving trauma care (Level II certification) and stroke care (Primary Stroke Center certification, "gold-plus rating"). Also serves as Chair of Surgery at the UCR School of Medicine.

Angela Simpkins

Rn, Bsn, MA - Chief Clinical Integration Officer

NA

Lekisha Reese

Chc, RHIT - Chief Compliance And Privacy Officer

NA

Vikram Kumar

Chief Medical Information Officer

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 439

Staffing & Personnel

FTE Employees on Payroll NA
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 16171
Inpatient Days (Title XIX) 17942
Total Inpatient Days 141074
Bed Count 423
Available Bed Days 154395
Discharges (Title V) NA
Discharges (Title XVIII) 2238
Discharges (Title XIX) 2897
Total Discharges 22908

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 14248
Inpatient Days (Title XIX; Adults & Peds) 9475
Total Inpatient Days (Adults & Peds) 119482
Bed Count (Adults & Peds) 347
Available Bed Days (Adults & Peds) 126655
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2238
Discharges (Title XIX; Adults & Peds) 2897
Total Discharges (Adults & Peds) 22908

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 66%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 238

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 56.1
Readmission Score Hospital Return Days for Pneumonia Patients -26.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.4
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.2
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $15,568
Bad Debt Expense $43,321
Uncompensated Care Cost $26,833
Total Uncompensated Care $26,833

Operating Expenses ($ thousands)

Total Salaries $372,293
Overhead Expenses (Non-Salary) $639,337
Depreciation Expense $9,344
Total Operating Costs $866,345

Charges ($ thousands)

Inpatient Charges $2,094,695
Outpatient Charges $1,236,900
Total Patient Charges $3,331,596

Wage-Related Details ($ thousands)

Core Wage Costs $151,505
Wage Costs (RHC/FQHC)
Adjusted Salaries $372,293
Contract Labor (Patient Care)
Wage Costs (Part A Teaching) $1,009
Wage Costs (Interns & Residents) $3,819

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances
Short-Term Investments $4,257
Notes Receivable
Accounts Receivable $61,479
Allowance for Doubtful Accounts
Inventory $26,696
Prepaid Expenses $7,411
Other Current Assets
Total Current Assets $423,368

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $442,584
Other Assets $259,446
Total Other Assets $702,030
Total Assets $1,125,398

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $31,736
Salaries & Wages Payable $25,843
Payroll Taxes Payable
Short-Term Debt $8,232
Deferred Revenue
Other Current Liabilities $177,228
Total Current Liabilities $282,230

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $28,441
Unsecured Loans $11,081
Other Long-Term Liabilities $915,744
Total Long-Term Liabilities $955,266
Total Liabilities $1,237,496

Balance Sheet – Equity ($ thousands)

General Fund Balance
Total Fund Balances
Total Liabilities & Equity $1,237,496

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $6,054
DRG (Post-Oct 1) $21,655
Outlier Payments
DSH Adjustment $3,705
Eligible DSH % $0
Simulated MC Payments $37,881
Total IME Payments $2,715

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,087,492
Outpatient Revenue $1,244,104
Total Patient Revenue $3,331,596
Contractual Allowances & Discounts $2,414,187
Net Patient Revenue $917,408
Total Operating Expenses $1,011,631
Net Service Income $-94,222
Other Income $88,523
Total Income $-5,699
Other Expenses $-215
Net Income $-5,484

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No