North Mississippi Medical Center-Tupelo

North Mississippi Medical Center-Tupelo, located at 830 S Gloster Street, Tupelo, MS, is the largest private, not-for-profit hospital in Mississippi and the largest non-metropolitan hospital in the United States. As a 640-bed regional referral center, NMMC-Tupelo offers a wide range of specialty and sub-specialty services, with over 50 medical specialties represented by its medical staff. Designated as a Level II trauma center by the Mississippi State Department of Health, it provides comprehensive trauma capabilities. North Mississippi Health Services serves 730,000 residents across a 24-county region that extends throughout northern Mississippi and into parts of Alabama and Tennessee. NMMC-Tupelo is committed to delivering exceptional care and actively engaging with the communities it serves.

Identifiers

Hospital Name North Mississippi Medical Center-Tupelo
Facility ID 250004

Location

Address 830 S GLOSTER STREET
City/Town Tupelo
State MS
ZIP Code 38801
County/Parish LEE

Health System

Health System North Mississippi Health Services
Health System Website Domain nmhs.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 7
Health System Total Beds 978
Health System Hospital Locations Alabama and Mississippi

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details North Mississippi Health Services
Emergency Services Yes

No leaders were identified on North Mississippi Medical Center-Tupelo's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 650

Staffing & Personnel

FTE Employees on Payroll 3530.63
FTE Interns & Residents 40.58

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 39341
Inpatient Days (Title XIX) 18493
Total Inpatient Days 98959
Bed Count 489
Available Bed Days 178485
Discharges (Title V) NA
Discharges (Title XVIII) 7852
Discharges (Title XIX) 2496
Total Discharges 18771

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 33509
Inpatient Days (Title XIX; Adults & Peds) 8259
Total Inpatient Days (Adults & Peds) 74150
Bed Count (Adults & Peds) 417
Available Bed Days (Adults & Peds) 152205
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 7852
Discharges (Title XIX; Adults & Peds) 2496
Total Discharges (Adults & Peds) 18771

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does a good job at treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 64%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients Worse Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 203

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -22.9
Readmission Score Hospital Return Days for Heart Failure Patients -6.3
Readmission Score Hospital Return Days for Pneumonia Patients 0.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 13.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.4
Readmission Score Rate of Readmission for CABG 9.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.8
Readmission Group Hospital Return Days for Heart Attack Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Worse Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.609
CAUTI SIR (Standardized Infection Ratio) 0.906
SSI SIR (Standardized Infection Ratio) 1.785
CDI SIR (Standardized Infection Ratio) 0.239
MRSA SIR (Standardized Infection Ratio) 0.392

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $34,716
Bad Debt Expense $60,374
Uncompensated Care Cost $48,110
Total Uncompensated Care $49,056

Operating Expenses ($ thousands)

Total Salaries $310,180
Overhead Expenses (Non-Salary) $478,216
Depreciation Expense $34,259
Total Operating Costs $604,029

Charges ($ thousands)

Inpatient Charges $1,077,888
Outpatient Charges $1,679,932
Total Patient Charges $2,757,819

Wage-Related Details ($ thousands)

Core Wage Costs $54,813
Wage Costs (RHC/FQHC) $134
Adjusted Salaries $308,726
Contract Labor (Patient Care) $4,538
Wage Costs (Part A Teaching) $380
Wage Costs (Interns & Residents) $717

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $68,282
Short-Term Investments
Notes Receivable
Accounts Receivable $167,807
Allowance for Doubtful Accounts
Inventory $18,952
Prepaid Expenses $7,570
Other Current Assets
Total Current Assets $270,943

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,156
Land Improvements Value $18,155
Building Value $154,444
Leasehold Improvements $162,728
Fixed Equipment Value $126,153
Major Movable Equipment $431,994
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $162,130

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $983,013
Other Assets $16,076
Total Other Assets $999,089
Total Assets $1,432,162

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $44,634
Salaries & Wages Payable
Payroll Taxes Payable $10,654
Short-Term Debt
Deferred Revenue
Other Current Liabilities $94,370
Total Current Liabilities $149,658

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $13,037
Unsecured Loans
Other Long-Term Liabilities $360,620
Total Long-Term Liabilities $373,657
Total Liabilities $523,315

Balance Sheet – Equity ($ thousands)

General Fund Balance $908,847
Total Fund Balances $908,847
Total Liabilities & Equity $1,432,162

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $91,471
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment $3,508
Eligible DSH % $0
Simulated MC Payments $26,152
Total IME Payments $3,643

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,141,822
Outpatient Revenue $1,834,877
Total Patient Revenue $2,976,699
Contractual Allowances & Discounts $2,229,183
Net Patient Revenue $747,516
Total Operating Expenses $788,397
Net Service Income $-40,881
Other Income $-5,260
Total Income $-46,140
Other Expenses
Net Income $-46,140

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $52,037
Medicaid Charges $286,774
Net CHIP Revenue $68
CHIP Charges $4,629

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No