Holy Cross Health

Holy Cross Health, located at 1500 Forest Glen Road in Silver Spring, MD, is dedicated to providing innovative, high-quality, and safe healthcare services to all, with a special commitment to vulnerable and underserved populations. As a member of Trinity Health, we serve with a compassionate and transformative healing presence within our communities. Holy Cross Health is committed to improving the health of our communities through outreach, education, and a wide range of community benefits, reinvesting profits to enhance healthcare services and ensure care is accessible to everyone. We treat patients and their families with compassion, dignity, and respect, addressing the needs of the whole person—body, mind, and spirit.

Identifiers

Hospital Name Holy Cross Health
Facility ID 210004

Location

Address 1500 FOREST GLEN ROAD
City/Town Silver Spring
State MD
ZIP Code 20910
County/Parish MONTGOMERY

Health System

Health System Trinity Health
Health System Website Domain trinity-health.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 35
Health System Total Beds 8691
Health System Hospital Locations Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Massachusetts, Maryland, Michigan, North Dakota, New York, Ohio, Oregon and Pennsylvania

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Ownership Details Trinity Health
Emergency Services No

Andre Boyd, FACHE

Regional President & CEO Holy Cross Health

Andre (Dre) A. Boyd, Sr., FACHE, was announced as regional president and CEO of Trinity Health Mid-Atlantic based in Philadelphia and Holy Cross Health in Maryland, starting January 6, 2025. [10]

Reginald Eadie, M.D.

Interim President, Holy Cross and Holy Cross Germantown Hospitals

NA

Janis Green, MD

Interim Chief Clinical Officer Holy Cross Health

NA

Maggie Perih, RN, MSN

Chief Nursing Officer, Holy Cross Health

NA

Rhonique Shields, MD

Chief Medical Officer, Holy Cross Health

NA

Lina Hong, MD

Chief Medical Officer, Holy Cross Health

NA

Julie Keese

Regional Vice President, Finance & Chief Financial Officer, Holy Cross Health

Julie Keese is also listed as VP and CFO, Treasurer on the Holy Cross Health Board of Directors. [9]

Dr. Salim Saiyed

Physician Executive

Dr. Salim Saiyed was a key personnel hire in Silver Spring. [2]

Gregory Mathews, M.D.

President, Medical Executive Committee

NA

Kanwaljit Nagi, M.D.

Vice President, Medical Executive Committee

NA

Rami Makhoul, M.D.

Secretary Treasurer, Medical Executive Committee

NA

Zachary Levine, M.D.

Credentials Chair, Medical Executive Committee

NA

Theodore Igwebe, M.D.

Medicine Chair, Medical Executive Committee

NA

Nini Khozeimeh, M.D.

Surgery Chair, Medical Executive Committee

NA

Alicia Odum, M.D.

OB/GYN Chair, Medical Executive Committee

NA

Stephanie Perdue, M.D.

Pediatric Chair, Medical Executive Committee

NA

Holley Meers, M.D.

Emergency Department Chair, Medical Executive Committee

NA

Pablo Gutman, M.D.

Pathology Department Chair, Medical Executive Committee

NA

Benjamin Stallings, M.D.

Radiology Chair, Medical Executive Committee

NA

Marc Azran, M.D.

Anesthesia Chair, Medical Executive Committee

NA

James Garner, M.D.

Credentials Committee Chairman, Medical Executive Committee

NA

John Cunha, DO.

Medical Staff President, Medical Executive Committee

NA

Ameen A. Waheed, MD.

President - Elect, Medical Executive Committee

NA

G. Willy Davila, MD.

Secretary / Treasurer, Medical Executive Committee

NA

Alan Yesner, MD.

MSPI/MHJPI Committees Chairman, Medical Executive Committee

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 422

Staffing & Personnel

FTE Employees on Payroll 2714.16
FTE Interns & Residents 32.65

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 21269
Inpatient Days (Title XIX) 17089
Total Inpatient Days 120907
Bed Count 399
Available Bed Days 145635
Discharges (Title V) NA
Discharges (Title XVIII) 3490
Discharges (Title XIX) 1672
Total Discharges 20822

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 18618
Inpatient Days (Title XIX; Adults & Peds) 5054
Total Inpatient Days (Adults & Peds) 75767
Bed Count (Adults & Peds) 307
Available Bed Days (Adults & Peds) 112055
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3490
Discharges (Title XIX; Adults & Peds) 1672
Total Discharges (Adults & Peds) 20822

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Patients reported significant challenges with transitions between departments in the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 61%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 353

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 20.1
Readmission Score Hospital Return Days for Heart Failure Patients 5.2
Readmission Score Hospital Return Days for Pneumonia Patients 27.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.1
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.035
CAUTI SIR (Standardized Infection Ratio) 0.785
SSI SIR (Standardized Infection Ratio) 1.479
CDI SIR (Standardized Infection Ratio) 0.510
MRSA SIR (Standardized Infection Ratio) 0.242

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense $42
Uncompensated Care Cost $15
Total Uncompensated Care $15

Operating Expenses ($ thousands)

Total Salaries $228,113
Overhead Expenses (Non-Salary) $353,224
Depreciation Expense $18,885
Total Operating Costs $523,112

Charges ($ thousands)

Inpatient Charges $405,245
Outpatient Charges $189,667
Total Patient Charges $594,912

Wage-Related Details ($ thousands)

Core Wage Costs $42,129
Wage Costs (RHC/FQHC)
Adjusted Salaries $228,113
Contract Labor (Patient Care) $8,217
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $118,814
Short-Term Investments
Notes Receivable
Accounts Receivable $1,842,514
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses
Other Current Assets $10,934
Total Current Assets $1,972,262

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $271,749
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $271,749

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $13,161
Total Other Assets $13,161
Total Assets $2,257,172

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $106,044
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $106,044

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $220,181
Unsecured Loans
Other Long-Term Liabilities $3,405
Total Long-Term Liabilities $223,586
Total Liabilities $329,630

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,927,542
Total Fund Balances $1,927,542
Total Liabilities & Equity $2,257,172

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $17,239
DRG (Post-Oct 1) $53,247
Outlier Payments
DSH Adjustment
Eligible DSH % $0
Simulated MC Payments
Total IME Payments $1,439

Revenue & Income Statement ($ thousands)

Inpatient Revenue $405,245
Outpatient Revenue $201,169
Total Patient Revenue $606,415
Contractual Allowances & Discounts $90,390
Net Patient Revenue $516,025
Total Operating Expenses $602,331
Net Service Income $-86,307
Other Income $132,639
Total Income $46,332
Other Expenses $12
Net Income $46,321

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No