Piedmont Eastside Medical Center

Piedmont Eastside Medical Center, located at 1700 Medical Way in Snellville, GA, has been a healthcare leader in Gwinnett County for over 40 years. As a 310-bed multi-campus system, we offer comprehensive medical and surgical programs, including cardiovascular care, neurosciences, oncology, orthopedics, robotic surgery, and maternity care with a neonatal intensive care unit. Our commitment to excellence is reflected in our accreditations from DNV and designations such as a Breast Imaging Center of Excellence. With 500 board-certified physicians and a dedicated team, we provide our community with compassionate, high-quality care.

Identifiers

Hospital Name Piedmont Eastside Medical Center
Facility ID 110192

Location

Address 1700 MEDICAL WAY
City/Town Snellville
State GA
ZIP Code 30078
County/Parish GWINNETT

Health System

Health System Piedmont Healthcare
Health System Website Domain piedmont.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 17
Health System Total Beds 3485
Health System Hospital Locations Georgia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Piedmont Healthcare
Emergency Services Yes

Larry Ebert

Chief Executive Officer

Larry Ebert leads Piedmont Eastside Medical Center as CEO. [8] He joined Piedmont in 2017 as the Executive Director of Strategic Operations at Piedmont Athens Regional Medical Center and previously served as Chief Executive Officer at Piedmont Walton Hospital in Monroe for five years. [8, 10] Ebert successfully led Piedmont Walton through its integration into the Piedmont system and has a track record of outstanding performance in hospital operations and creating a positive culture. [8] He is committed to providing high-quality and safe care close to home and ensuring patients in and around Snellville have access to the care they need. [8]

Marty Wynn

Chief Financial Officer

Marty Wynn has been named chief financial officer at Piedmont Eastside Medical Center, bringing more than 25 years' experience in the health care industry. [11] As CFO, Wynn works alongside the Piedmont Eastside leadership team to manage the hospital's financial performance, perform detailed analysis on hospital service lines, and manage the budgeting process. [11] He previously served as CFO of Piedmont Walton Hospital and worked at Piedmont Rockdale. [11] Wynn began his healthcare career in revenue cycle management and has accomplishments including improving cost reductions and margin improvements. [11]

Stephen Higgins

Chief Medical Officer

NA

Kevin Dalrymple

Chief Nursing Officer

NA

Ryan Bowcut

Chief Operating Officer

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 200

Staffing & Personnel

FTE Employees on Payroll 834.46
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 11665
Inpatient Days (Title XIX) 5137
Total Inpatient Days 57585
Bed Count 206
Available Bed Days 75190
Discharges (Title V) NA
Discharges (Title XVIII) 1798
Discharges (Title XIX) 645
Total Discharges 9678

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 8218
Inpatient Days (Title XIX; Adults & Peds) 4469
Total Inpatient Days (Adults & Peds) 46337
Bed Count (Adults & Peds) 138
Available Bed Days (Adults & Peds) 50370
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1798
Discharges (Title XIX; Adults & Peds) 645
Total Discharges (Adults & Peds) 9678

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients reported challenges with communication about thei discharge and follow up instructions. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 55%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 189

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 27.5
Readmission Score Hospital Return Days for Heart Failure Patients 21.2
Readmission Score Hospital Return Days for Pneumonia Patients 52.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.2
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.2
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.777
CAUTI SIR (Standardized Infection Ratio) 1.110
SSI SIR (Standardized Infection Ratio) 0.670
CDI SIR (Standardized Infection Ratio) 0.252
MRSA SIR (Standardized Infection Ratio) 0.971

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $16,038
Bad Debt Expense $30,592
Uncompensated Care Cost $20,114
Total Uncompensated Care $24,159

Operating Expenses ($ thousands)

Total Salaries $83,740
Overhead Expenses (Non-Salary) $182,935
Depreciation Expense $4,078
Total Operating Costs $231,947

Charges ($ thousands)

Inpatient Charges $989,402
Outpatient Charges $803,119
Total Patient Charges $1,792,521

Wage-Related Details ($ thousands)

Core Wage Costs $16,216
Wage Costs (RHC/FQHC)
Adjusted Salaries $83,479
Contract Labor (Patient Care) $29,064
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $32,390
Short-Term Investments
Notes Receivable
Accounts Receivable $168,937
Allowance for Doubtful Accounts $-124,474
Inventory $5,065
Prepaid Expenses $990
Other Current Assets
Total Current Assets $103,731

Balance Sheet – Fixed Assets ($ thousands)

Land Value $10,140
Land Improvements Value $950
Building Value $106,354
Leasehold Improvements $2,749
Fixed Equipment Value $896
Major Movable Equipment $28,447
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $139,914

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $74,379
Total Other Assets $74,379
Total Assets $318,024

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $15,279
Salaries & Wages Payable $18,712
Payroll Taxes Payable $1,091
Short-Term Debt
Deferred Revenue
Other Current Liabilities $10
Total Current Liabilities $35,092

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $-712
Total Long-Term Liabilities $-712
Total Liabilities $34,380

Balance Sheet – Equity ($ thousands)

General Fund Balance $283,644
Total Fund Balances $283,644
Total Liabilities & Equity $318,024

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,195
DRG (Post-Oct 1) $13,922
Outlier Payments
DSH Adjustment $543
Eligible DSH % $0
Simulated MC Payments $25,505
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $989,402
Outpatient Revenue $803,119
Total Patient Revenue $1,792,521
Contractual Allowances & Discounts $1,558,922
Net Patient Revenue $233,599
Total Operating Expenses $266,676
Net Service Income $-33,076
Other Income $4,575
Total Income $-28,501
Other Expenses
Net Income $-28,501

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $20,791
Medicaid Charges $211,868
Net CHIP Revenue $11
CHIP Charges $126

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No