Memorial Health

**Option 1 (Focus on Comprehensive Care):** Located in Springfield, IL, Memorial Health is your trusted partner for comprehensive healthcare. With a focus on patient safety and advanced medical expertise, we offer a wide range of services, including heart care, maternity care, cancer care, and emergency services. As a teaching hospital affiliated with the Southern Illinois University School of Medicine, we are committed to providing high-quality care and improving the health of the communities we serve. Start your journey to better health with Memorial Health today! **Option 2 (Focus on Advanced Services and Teaching):** Springfield Memorial Hospital, a member of Memorial Health, is a leading 500-bed teaching hospital providing advanced medical care in central Illinois. As a Level 1 trauma center and Joint Commission-accredited comprehensive stroke center, we offer specialized services such as heart and vascular care, transplant services, and a regional burn center. Affiliated with Southern Illinois University School of Medicine, we are dedicated to training the next generation of healthcare professionals while prioritizing patient safety, quality, and integrity. Visit us at 701 N First St, Springfield, IL, and experience the Memorial Health difference.

Identifiers

Hospital Name Memorial Health
Facility ID 140148

Location

Address 701 N FIRST ST
City/Town Springfield
State IL
ZIP Code 62702
County/Parish SANGAMON

Health System

Health System Memorial Health (IL)
Health System Website Domain mhsil.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 6
Health System Total Beds 1060
Health System Hospital Locations Illinois

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Memorial Health (IL)
Emergency Services Yes

No leaders were identified on Memorial Health's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 562

Staffing & Personnel

FTE Employees on Payroll 3184.8
FTE Interns & Residents 232.23

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 39808
Inpatient Days (Title XIX) 3313
Total Inpatient Days 115865
Bed Count 389
Available Bed Days 141971
Discharges (Title V) NA
Discharges (Title XVIII) 5931
Discharges (Title XIX) 533
Total Discharges 19172

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 35114
Inpatient Days (Title XIX; Adults & Peds) 3112
Total Inpatient Days (Adults & Peds) 100649
Bed Count (Adults & Peds) 342
Available Bed Days (Adults & Peds) 124891
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 5931
Discharges (Title XIX; Adults & Peds) 533
Total Discharges (Adults & Peds) 19172

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has multiple significant high-patient-mortality concerns. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate Worse Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 256

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 26.1
Readmission Score Hospital Return Days for Heart Failure Patients 19.7
Readmission Score Hospital Return Days for Pneumonia Patients 7.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.6
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.4
Readmission Score Rate of Readmission for CABG 10.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20
Readmission Score Rate of Readmission After Hip/Knee Replacement 5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.589
CAUTI SIR (Standardized Infection Ratio) 0.729
SSI SIR (Standardized Infection Ratio) 1.497
CDI SIR (Standardized Infection Ratio) 0.442
MRSA SIR (Standardized Infection Ratio) 0.514

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,082
Bad Debt Expense $10,768
Uncompensated Care Cost $6,980
Total Uncompensated Care $20,313

Operating Expenses ($ thousands)

Total Salaries $323,797
Overhead Expenses (Non-Salary) $481,516
Depreciation Expense $16,197
Total Operating Costs $615,131

Charges ($ thousands)

Inpatient Charges $1,420,814
Outpatient Charges $1,382,579
Total Patient Charges $2,803,393

Wage-Related Details ($ thousands)

Core Wage Costs $52,311
Wage Costs (RHC/FQHC)
Adjusted Salaries $253,069
Contract Labor (Patient Care) $63,597
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $2,512

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $29,338
Short-Term Investments $0
Notes Receivable
Accounts Receivable $127,454
Allowance for Doubtful Accounts $-20,606
Inventory $14,297
Prepaid Expenses $6,708
Other Current Assets $3,025
Total Current Assets $215,890

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,735
Land Improvements Value $43,491
Building Value $435,476
Leasehold Improvements $1,768
Fixed Equipment Value
Major Movable Equipment $212,161
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $247,156

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $42,168
Other Assets $289,262
Total Other Assets $331,430
Total Assets $794,475

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $60,476
Salaries & Wages Payable $27,404
Payroll Taxes Payable $34
Short-Term Debt
Deferred Revenue
Other Current Liabilities $12,701
Total Current Liabilities $139,281

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $204,945
Long-Term Notes Payable $2,055
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $207,000
Total Liabilities $346,281

Balance Sheet – Equity ($ thousands)

General Fund Balance $448,194
Total Fund Balances $448,194
Total Liabilities & Equity $794,475

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $66,033
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment $1,223
Eligible DSH % $0
Simulated MC Payments $50,841
Total IME Payments $8,382

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,435,918
Outpatient Revenue $1,480,747
Total Patient Revenue $2,916,665
Contractual Allowances & Discounts $2,183,751
Net Patient Revenue $732,914
Total Operating Expenses $838,874
Net Service Income $-105,960
Other Income $25,145
Total Income $-80,815
Other Expenses
Net Income $-80,815

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $102,913
Medicaid Charges $529,779
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No