Reid Health

Reid Health, located at 1100 Reid Parkway, Richmond, IN, is a regional healthcare system dedicated to leading our communities to well-being, one person at a time. With nationally recognized quality and technology, Reid Health offers a personal touch that ensures patients and families feel comfortable and valued. Our mission is reflected in our core values of excellence, empathy, integrity, and accountability. As a recipient of the 2025 Patient Safety Excellence Award from Healthgrades, Reid Health ranks in the top 10% of hospitals nationwide for patient safety. We provide comprehensive medical services across East-Central Indiana and West-Central Ohio, with over 40 locations to serve you.

Identifiers

Hospital Name Reid Health
Facility ID 150048

Location

Address 1100 REID PKWY
City/Town Richmond
State IN
ZIP Code 47374
County/Parish WAYNE

Health System

Health System Independent
Health System Website Domain reidhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 223
Health System Hospital Locations Indiana

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Independent
Emergency Services Yes

No leaders were identified on Reid Health's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 223

Staffing & Personnel

FTE Employees on Payroll 1561.64
FTE Interns & Residents 16.37

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 16850
Inpatient Days (Title XIX) 956
Total Inpatient Days 42571
Bed Count 183
Available Bed Days 66795
Discharges (Title V) NA
Discharges (Title XVIII) 4604
Discharges (Title XIX) 243
Total Discharges 10834

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 14946
Inpatient Days (Title XIX; Adults & Peds) 759
Total Inpatient Days (Adults & Peds) 36117
Bed Count (Adults & Peds) 153
Available Bed Days (Adults & Peds) 55845
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4604
Discharges (Title XIX; Adults & Peds) 243
Total Discharges (Adults & Peds) 10834

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 60%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 150

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 19.4
Readmission Score Hospital Return Days for Heart Failure Patients -13.3
Readmission Score Hospital Return Days for Pneumonia Patients -12
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.4
Readmission Score Rate of Readmission for CABG 11
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.1
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.315
CAUTI SIR (Standardized Infection Ratio) 0.584
SSI SIR (Standardized Infection Ratio) 0.645
CDI SIR (Standardized Infection Ratio) 0.473
MRSA SIR (Standardized Infection Ratio) 0.357

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,292
Bad Debt Expense $16,834
Uncompensated Care Cost $8,488
Total Uncompensated Care $16,320

Operating Expenses ($ thousands)

Total Salaries $110,918
Overhead Expenses (Non-Salary) $248,987
Depreciation Expense $31,106
Total Operating Costs $345,010

Charges ($ thousands)

Inpatient Charges $419,041
Outpatient Charges $741,020
Total Patient Charges $1,160,061

Wage-Related Details ($ thousands)

Core Wage Costs $30,895
Wage Costs (RHC/FQHC)
Adjusted Salaries $110,918
Contract Labor (Patient Care) $12,548
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $386

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $46,453
Short-Term Investments $446,705
Notes Receivable
Accounts Receivable $141,322
Allowance for Doubtful Accounts $-64,002
Inventory $8,653
Prepaid Expenses $13,481
Other Current Assets
Total Current Assets $1,207,206

Balance Sheet – Fixed Assets ($ thousands)

Land Value $18,717
Land Improvements Value $10,883
Building Value $344,605
Leasehold Improvements $13,645
Fixed Equipment Value $2,237
Major Movable Equipment $220,800
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $233,152

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $100,169
Total Other Assets $100,169
Total Assets $1,540,527

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $30,058
Salaries & Wages Payable $14,262
Payroll Taxes Payable
Short-Term Debt $12,967
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $61,480

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $322,245
Unsecured Loans
Other Long-Term Liabilities $3,051
Total Long-Term Liabilities $325,297
Total Liabilities $386,776

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,153,751
Total Fund Balances $1,153,751
Total Liabilities & Equity $1,540,527

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $35,679
DRG (Post-Oct 1) $11,260
Outlier Payments
DSH Adjustment $1,570
Eligible DSH % $0
Simulated MC Payments $19,864
Total IME Payments $2,474

Revenue & Income Statement ($ thousands)

Inpatient Revenue $438,444
Outpatient Revenue $762,326
Total Patient Revenue $1,200,770
Contractual Allowances & Discounts $713,587
Net Patient Revenue $487,183
Total Operating Expenses $359,905
Net Service Income $127,278
Other Income $-22,958
Total Income $104,320
Other Expenses
Net Income $104,320

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $61,362
Medicaid Charges $232,661
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing Yes--In Process of Replacing