Novant Health Medical Park Hospital

Novant Health Medical Park Hospital, located in Winston-Salem, NC, is your destination for elective, short-stay, multispecialty surgeries in the Piedmont Triad. Our expert team of surgeons, anesthesiologists, nurses, and technicians performs over 10,000 surgical procedures annually, with most patients returning home the same day. We offer advanced, minimally invasive techniques personalized to your needs, ensuring safe and remarkable surgical care close to home. Novant Health Medical Park Hospital is also home to a nationally accredited sleep lab, providing comprehensive sleep care.

Identifiers

Hospital Name Novant Health Medical Park Hospital
Facility ID 340148

Location

Address 1950 S HAWTHORNE RD
City/Town Winston-Salem
State NC
ZIP Code 27103
County/Parish FORSYTH

Health System

Health System Novant Health
Health System Website Domain novanthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 15
Health System Total Beds 3749
Health System Hospital Locations North Carolina and South Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Novant Health
Emergency Services No

Alisha Hutchens

President, Administration

Hospital Operations, Strategic Leadership

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 136

Staffing & Personnel

FTE Employees on Payroll 204.25
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 404
Inpatient Days (Title XIX) 10
Total Inpatient Days 1653
Bed Count 22
Available Bed Days 8030
Discharges (Title V) NA
Discharges (Title XVIII) 136
Discharges (Title XIX) 6
Total Discharges 560

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 404
Inpatient Days (Title XIX; Adults & Peds) 10
Total Inpatient Days (Adults & Peds) 1653
Bed Count (Adults & Peds) 22
Available Bed Days (Adults & Peds) 8030
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 136
Discharges (Title XIX; Adults & Peds) 6
Total Discharges (Adults & Peds) 560

Quality Summary

Care Quality Stengths Overall patient satisfaction is overall very high. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate
Care Quality Concerns Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 87%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) Not Available

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Not Available
Readmission Group Hospital Return Days for Heart Failure Patients Not Available
Readmission Group Hospital Return Days for Pneumonia Patients Not Available
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Not Available

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) 0.506
SSI SIR (Standardized Infection Ratio) 0.114
CDI SIR (Standardized Infection Ratio) 0.646
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,251
Bad Debt Expense $3,461
Uncompensated Care Cost $2,191
Total Uncompensated Care $4,325

Operating Expenses ($ thousands)

Total Salaries $19,968
Overhead Expenses (Non-Salary) $39,380
Depreciation Expense $3,633
Total Operating Costs $55,131

Charges ($ thousands)

Inpatient Charges $23,807
Outpatient Charges $180,940
Total Patient Charges $204,747

Wage-Related Details ($ thousands)

Core Wage Costs $5,074
Wage Costs (RHC/FQHC)
Adjusted Salaries $20,188
Contract Labor (Patient Care) $387
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $14
Short-Term Investments
Notes Receivable $1,659
Accounts Receivable $20,373
Allowance for Doubtful Accounts $-8,770
Inventory $3,920
Prepaid Expenses $149
Other Current Assets
Total Current Assets $17,345

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,200
Land Improvements Value $689
Building Value $27,252
Leasehold Improvements
Fixed Equipment Value $8,222
Major Movable Equipment $32,185
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $18,703

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $846
Total Other Assets $846
Total Assets $36,894

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $113
Salaries & Wages Payable $2,500
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $1,941
Total Current Liabilities $-483,570

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $1,934
Total Long-Term Liabilities $1,934
Total Liabilities $-481,636

Balance Sheet – Equity ($ thousands)

General Fund Balance $518,530
Total Fund Balances $518,530
Total Liabilities & Equity $36,894

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,067
DRG (Post-Oct 1) $274
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments $1,645
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $24,968
Outpatient Revenue $191,002
Total Patient Revenue $215,970
Contractual Allowances & Discounts $133,330
Net Patient Revenue $82,640
Total Operating Expenses $69,554
Net Service Income $13,086
Other Income $617
Total Income $13,703
Other Expenses $0
Net Income $13,703

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $3,658
Medicaid Charges $14,350
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No