Atrium Health Wake Forest Baptist High Point Medical Center

Atrium Health Wake Forest Baptist High Point Medical Center, located at 601 N Elm St, High Point, NC, is dedicated to providing exceptional healthcare to the community. With roots dating back to 1904, we have evolved into a leading regional medical center, offering a wide range of services from emergency care and maternity services to specialized centers for heart, cancer, and neuroscience. As part of the Atrium Health Wake Forest Baptist system, we combine advanced medical technology with a patient-first approach. Our commitment is to provide the care you need, with the comfort and satisfaction you deserve.

Identifiers

Hospital Name Atrium Health Wake Forest Baptist High Point Medical Center
Facility ID 340004

Location

Address 601 N ELM ST
City/Town High Point
State NC
ZIP Code 27261
County/Parish GUILFORD

Health System

Health System Atrium Health
Health System Website Domain atriumhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 21
Health System Total Beds 5081
Health System Hospital Locations Alabama, Georgia and North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Atrium Health Wake Forest Baptist
Emergency Services Yes

James Hoekstra, MD

President, Atrium Health Wake Forest Baptist High Point Medical Center

Appointed President of High Point Medical Center in September 2018. Brings considerable leadership skills and strengths, including broad relationships within the provider community and experience with previous integrations of Cornerstone Health Care and Wilkes Medical Center. Serves on the Atrium Health Wake Forest Baptist strategy leadership team and is a key physician leader in the health system.

Kevin Smith, MHA

Chief Operating Officer

NA

Dale Williams, MD

Chief Medical Officer

NA

Paula Correa, DNP

Chief Nursing Officer

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 354

Staffing & Personnel

FTE Employees on Payroll 1510.95
FTE Interns & Residents 11.44

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 10681
Inpatient Days (Title XIX) 3980
Total Inpatient Days 62276
Bed Count 288
Available Bed Days 105120
Discharges (Title V) NA
Discharges (Title XVIII) 2087
Discharges (Title XIX) 765
Total Discharges 12705

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9323
Inpatient Days (Title XIX; Adults & Peds) 3207
Total Inpatient Days (Adults & Peds) 51910
Bed Count (Adults & Peds) 256
Available Bed Days (Adults & Peds) 93440
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2087
Discharges (Title XIX; Adults & Peds) 765
Total Discharges (Adults & Peds) 12705

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges the cleanliness of the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 61%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 240

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 15.6
Readmission Score Hospital Return Days for Heart Failure Patients 3
Readmission Score Hospital Return Days for Pneumonia Patients -15.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.959
CAUTI SIR (Standardized Infection Ratio) 0.805
SSI SIR (Standardized Infection Ratio) 1.365
CDI SIR (Standardized Infection Ratio) 0.463
MRSA SIR (Standardized Infection Ratio) 1.187

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $8,847
Bad Debt Expense $48,122
Uncompensated Care Cost $18,873
Total Uncompensated Care $21,301

Operating Expenses ($ thousands)

Total Salaries $91,460
Overhead Expenses (Non-Salary) $260,752
Depreciation Expense $14,669
Total Operating Costs $309,048

Charges ($ thousands)

Inpatient Charges $564,914
Outpatient Charges $934,413
Total Patient Charges $1,499,327

Wage-Related Details ($ thousands)

Core Wage Costs $20,565
Wage Costs (RHC/FQHC)
Adjusted Salaries $111,661
Contract Labor (Patient Care) $28,549
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $6,536
Short-Term Investments
Notes Receivable
Accounts Receivable $197,730
Allowance for Doubtful Accounts $-157,646
Inventory $8,005
Prepaid Expenses $424
Other Current Assets
Total Current Assets $172,691

Balance Sheet – Fixed Assets ($ thousands)

Land Value $13,980
Land Improvements Value
Building Value $168,189
Leasehold Improvements $954
Fixed Equipment Value $33,517
Major Movable Equipment $12,026
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $175,045

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $18,801
Other Assets $7,294
Total Other Assets $26,095
Total Assets $373,832

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $8,807
Salaries & Wages Payable $14,225
Payroll Taxes Payable $-1
Short-Term Debt
Deferred Revenue
Other Current Liabilities $3,335
Total Current Liabilities $26,366

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $193
Unsecured Loans
Other Long-Term Liabilities $7,938
Total Long-Term Liabilities $8,131
Total Liabilities $34,497

Balance Sheet – Equity ($ thousands)

General Fund Balance $339,335
Total Fund Balances $339,335
Total Liabilities & Equity $373,832

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,078
DRG (Post-Oct 1) $10,078
Outlier Payments
DSH Adjustment $626
Eligible DSH % $0
Simulated MC Payments $37,011
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $564,847
Outpatient Revenue $935,007
Total Patient Revenue $1,499,854
Contractual Allowances & Discounts $1,093,738
Net Patient Revenue $406,116
Total Operating Expenses $405,035
Net Service Income $1,082
Other Income $15,500
Total Income $16,582
Other Expenses
Net Income $16,582

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $42,662
Medicaid Charges $186,271
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No