Western Reserve Hospital

Western Reserve Hospital, located at 1900 23rd Street in Cuyahoga Falls, Ohio, is dedicated to providing exceptional, patient-centered care. As a physician-owned and operated hospital, we offer a wide range of general and acute care services, including a 24/7 emergency department, advanced surgical services, and specialized centers. Our commitment to patient satisfaction is reflected in our state-of-the-art facilities and the compassionate expertise of our physicians, nurses, and staff. Western Reserve Hospital also serves as a teaching facility, training the next generation of healthcare professionals and fostering a culture of continuous improvement and innovation.

Identifiers

Hospital Name Western Reserve Hospital
Facility ID 360150

Location

Address 1900 23RD STREET
City/Town Cuyahoga Falls
State OH
ZIP Code 44223
County/Parish SUMMIT

Health System

Health System Independent
Health System Website Domain westernreservehospital.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 258
Health System Hospital Locations Ohio

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Western Reserve Hospital
Emergency Services Yes

No leaders were identified on Western Reserve Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 258

Staffing & Personnel

FTE Employees on Payroll 692
FTE Interns & Residents 37.13

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3253
Inpatient Days (Title XIX) 386
Total Inpatient Days 14971
Bed Count 83
Available Bed Days 30295
Discharges (Title V) NA
Discharges (Title XVIII) 679
Discharges (Title XIX) 80
Total Discharges 3308

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2921
Inpatient Days (Title XIX; Adults & Peds) 334
Total Inpatient Days (Adults & Peds) 13047
Bed Count (Adults & Peds) 71
Available Bed Days (Adults & Peds) 25915
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 679
Discharges (Title XIX; Adults & Peds) 80
Total Discharges (Adults & Peds) 3308

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 75%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 158

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -25.2
Readmission Score Hospital Return Days for Pneumonia Patients 53.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.3
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Not Available
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.034
CAUTI SIR (Standardized Infection Ratio) 0.439
SSI SIR (Standardized Infection Ratio) 0.310
CDI SIR (Standardized Infection Ratio) 0.142
MRSA SIR (Standardized Infection Ratio) 3.687

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,242
Bad Debt Expense $11,131
Uncompensated Care Cost $2,567
Total Uncompensated Care $8,438

Operating Expenses ($ thousands)

Total Salaries $46,869
Overhead Expenses (Non-Salary) $103,162
Depreciation Expense $3,100
Total Operating Costs $120,336

Charges ($ thousands)

Inpatient Charges $356,201
Outpatient Charges $716,708
Total Patient Charges $1,072,909

Wage-Related Details ($ thousands)

Core Wage Costs $9,300
Wage Costs (RHC/FQHC)
Adjusted Salaries $46,869
Contract Labor (Patient Care) $5,060
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $681

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $6,258
Short-Term Investments $8,304
Notes Receivable
Accounts Receivable $21,653
Allowance for Doubtful Accounts
Inventory $2,790
Prepaid Expenses $3,818
Other Current Assets $84,179
Total Current Assets $127,002

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,326
Land Improvements Value
Building Value $14,698
Leasehold Improvements
Fixed Equipment Value $2,603
Major Movable Equipment $38,935
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $25,638

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $1,801
Total Other Assets $1,801
Total Assets $154,441

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $9,475
Salaries & Wages Payable $4,292
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $11
Other Current Liabilities $2,399
Total Current Liabilities $98,246

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $4,245
Total Long-Term Liabilities $4,245
Total Liabilities $102,491

Balance Sheet – Equity ($ thousands)

General Fund Balance $51,950
Total Fund Balances $51,950
Total Liabilities & Equity $154,441

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,710
DRG (Post-Oct 1) $1,387
Outlier Payments
DSH Adjustment $59
Eligible DSH % $0
Simulated MC Payments $12,460
Total IME Payments $1,249

Revenue & Income Statement ($ thousands)

Inpatient Revenue $356,201
Outpatient Revenue $716,708
Total Patient Revenue $1,072,909
Contractual Allowances & Discounts $925,285
Net Patient Revenue $147,624
Total Operating Expenses $161,319
Net Service Income $-13,695
Other Income $6,652
Total Income $-7,043
Other Expenses
Net Income $-7,043

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $9,027
Medicaid Charges $136,050
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Altera Paragon
EHR Version Paragon
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No