Abrazo Arrowhead Campus

Located in Glendale, Arizona, Abrazo Arrowhead Campus is a full-service hospital dedicated to providing exceptional care with a personal touch. We are leaders in surgical robotics, cardiovascular services, and women's health, offering advanced technology and specialized programs. Our comprehensive services include 24-hour emergency care, specialized medical and surgical weight loss programs, and a Level IIIB Neonatal Intensive Care Unit for high-risk pregnancies and premature babies. Since 1988, we have been committed to serving the Northwest Valley with patient-focused care, modern amenities, and a welcoming environment, ensuring you and your family receive the highest quality treatment close to home. Visit us at 18701 N 67th Ave and experience the Abrazo Arrowhead difference.

Identifiers

Hospital Name Abrazo Arrowhead Campus
Facility ID 030094

Location

Address 18701 NORTH 67TH AVENUE
City/Town Glendale
State AZ
ZIP Code 85308
County/Parish MARICOPA

Health System

Health System Tenet Healthcare Corporation
Health System Website Domain tenethealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 27
Health System Total Beds 7109
Health System Hospital Locations Arizona, California, Florida, Massachusetts, Michigan, Oklahoma, South Carolina, South Dakota, Tennessee and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Tenet Healthcare Corporation
Emergency Services Yes

No leaders were identified on Abrazo Arrowhead Campus's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 217

Staffing & Personnel

FTE Employees on Payroll 1129.4
FTE Interns & Residents 44.79

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 13081
Inpatient Days (Title XIX) 1653
Total Inpatient Days 64869
Bed Count 270
Available Bed Days 98550
Discharges (Title V) NA
Discharges (Title XVIII) 3063
Discharges (Title XIX) 260
Total Discharges 14966

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 10485
Inpatient Days (Title XIX; Adults & Peds) 1354
Total Inpatient Days (Adults & Peds) 49353
Bed Count (Adults & Peds) 232
Available Bed Days (Adults & Peds) 84680
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3063
Discharges (Title XIX; Adults & Peds) 260
Total Discharges (Adults & Peds) 14966

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients report challenges the cleanliness of the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 56%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 145

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 11.8
Readmission Score Hospital Return Days for Heart Failure Patients 14.5
Readmission Score Hospital Return Days for Pneumonia Patients 25.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.5
Readmission Score Rate of Readmission for CABG 10.7
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Apr 01, 2022
Fiscal Year End Mar 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,425
Bad Debt Expense $19,274
Uncompensated Care Cost $6,198
Total Uncompensated Care $8,316

Operating Expenses ($ thousands)

Total Salaries $114,701
Overhead Expenses (Non-Salary) $244,084
Depreciation Expense $9,277
Total Operating Costs $329,463

Charges ($ thousands)

Inpatient Charges $2,219,794
Outpatient Charges $1,685,511
Total Patient Charges $3,905,305

Wage-Related Details ($ thousands)

Core Wage Costs $20,129
Wage Costs (RHC/FQHC)
Adjusted Salaries $114,196
Contract Labor (Patient Care) $7,590
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $599

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $549
Short-Term Investments
Notes Receivable
Accounts Receivable $206,213
Allowance for Doubtful Accounts $-146,357
Inventory $10,879
Prepaid Expenses $1,075
Other Current Assets
Total Current Assets $92,094

Balance Sheet – Fixed Assets ($ thousands)

Land Value $12,980
Land Improvements Value $4,088
Building Value $91,557
Leasehold Improvements $2,552
Fixed Equipment Value $6,549
Major Movable Equipment $66,518
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $115,951

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $34,236
Total Other Assets $34,236
Total Assets $242,282

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $22,665
Salaries & Wages Payable $4,899
Payroll Taxes Payable
Short-Term Debt $3,403
Deferred Revenue
Other Current Liabilities $6,419
Total Current Liabilities $37,385

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $15,350
Total Long-Term Liabilities $15,350
Total Liabilities $52,735

Balance Sheet – Equity ($ thousands)

General Fund Balance $189,547
Total Fund Balances $189,547
Total Liabilities & Equity $242,282

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $23,124
DRG (Post-Oct 1) $25,786
Outlier Payments
DSH Adjustment $2,163
Eligible DSH % $0
Simulated MC Payments $52,709
Total IME Payments $4,181

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,224,013
Outpatient Revenue $1,686,101
Total Patient Revenue $3,910,114
Contractual Allowances & Discounts $3,503,744
Net Patient Revenue $406,370
Total Operating Expenses $358,785
Net Service Income $47,585
Other Income $4,721
Total Income $52,306
Other Expenses
Net Income $52,306

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $44,990
Medicaid Charges $710,663
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH
EHR Version Unknown
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No