United Health Services

United Health Services (UHS), located at 10-42 Mitchell Avenue in Binghamton, NY, is a comprehensive healthcare network dedicated to providing quality medical services to the Southern Tier of New York. UHS Binghamton General Hospital, a 220-bed facility, offers a wide range of services, including general medical, surgical, and rehabilitative care. With a commitment to compassionate, patient-centered care, UHS strives to make healthcare accessible and user-friendly, earning recognition as a "Senior-Friendly" hospital. UHS also provides urgent care clinics and specialty medical services. Additionally, UHS has earned national Gold-level recognition for its commitment to employee health and well-being, as measured by the Association's 2024 Well-being Works Better Scorecard™.

Identifiers

Hospital Name United Health Services
Facility ID 330394

Location

Address 10-42 MITCHELL AVENUE
City/Town Binghamton
State NY
ZIP Code 13903
County/Parish BROOME

Health System

Health System United Health Services
Health System Website Domain nyuhs.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 583
Health System Hospital Locations New York

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details United Health Services
Emergency Services Yes

John Carrigg

President and CEO UHS Hospitals

NA

Kay Boland, RN

Senior Vice President, Chief Nursing Officer and Chief Operating Officer, UHS Hospitals

NA

Rajesh Dave', MD

Executive Vice President for Clinical Integration and Chief Medical Officer, UHS and UHS Hospitals

NA

Jay Smith

Vice President, Finance, Chief Financial Officer, UHS and UHS Hospitals

NA

Nancy Rongo

Vp Care Management

NA

Gail Thalacker

Vp Operations

NA

Lawrence Wiesner, DO

Vice president for Orthopedic Services at UHS Hospitals

Has been a key member of the UHS provider team for two decades, surgeon in UHS' Orthopedic Department since 2001, Binghamton native, received bachelor's from Hobart College and osteopathic degree from NY College of Osteopathic Medicine, completed residencies and a fellowship.

Michele Gordon, RN

Senior director of Patient Experience at UHS Hospitals

Joined UHS as a staff nurse in 1997, previously administrator of UHS Senior Living at Ideal, held posts as nurse care manager, manager of Care Management Department, and nurse manager of Transitional Care Unit at UHS Hospitals.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 500

Staffing & Personnel

FTE Employees on Payroll 3755.59
FTE Interns & Residents 80.88

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 23041
Inpatient Days (Title XIX) 4910
Total Inpatient Days 84363
Bed Count 394
Available Bed Days 143810
Discharges (Title V) NA
Discharges (Title XVIII) 3469
Discharges (Title XIX) 366
Total Discharges 12743

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 21405
Inpatient Days (Title XIX; Adults & Peds) 2044
Total Inpatient Days (Adults & Peds) 70377
Bed Count (Adults & Peds) 334
Available Bed Days (Adults & Peds) 121910
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3469
Discharges (Title XIX; Adults & Peds) 366
Total Discharges (Adults & Peds) 12743

Quality Summary

Care Quality Stengths Average overall patient satisfaction.
Care Quality Concerns Patients reported concerns with being abel to have quiet rest in the hospital Hospital has multiple significant high-patient-mortality concerns. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 57%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Worse Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate Worse Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 204

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 14.9
Readmission Score Hospital Return Days for Heart Failure Patients 14.3
Readmission Score Hospital Return Days for Pneumonia Patients 20.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.8
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14
Readmission Score Rate of Readmission for CABG 10.6
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.5
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.3
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.088
CAUTI SIR (Standardized Infection Ratio) 0.578
SSI SIR (Standardized Infection Ratio) 1.062
CDI SIR (Standardized Infection Ratio) 0.634
MRSA SIR (Standardized Infection Ratio) 1.102

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,428
Bad Debt Expense $13,145
Uncompensated Care Cost $11,224
Total Uncompensated Care $54,489

Operating Expenses ($ thousands)

Total Salaries $291,532
Overhead Expenses (Non-Salary) $577,747
Depreciation Expense $32,159
Total Operating Costs $629,120

Charges ($ thousands)

Inpatient Charges $600,915
Outpatient Charges $1,116,675
Total Patient Charges $1,717,590

Wage-Related Details ($ thousands)

Core Wage Costs $69,314
Wage Costs (RHC/FQHC)
Adjusted Salaries $291,532
Contract Labor (Patient Care) $41,987
Wage Costs (Part A Teaching) $40
Wage Costs (Interns & Residents) $1,470

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $14,199
Short-Term Investments $33,242
Notes Receivable
Accounts Receivable $262,361
Allowance for Doubtful Accounts $-185,146
Inventory $18,539
Prepaid Expenses $28,053
Other Current Assets $11,383
Total Current Assets $182,632

Balance Sheet – Fixed Assets ($ thousands)

Land Value $16,056
Land Improvements Value $17,916
Building Value $453,822
Leasehold Improvements
Fixed Equipment Value $13,702
Major Movable Equipment $372,883
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $316,745

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $208,198
Other Assets $60,181
Total Other Assets $268,379
Total Assets $767,756

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $62,608
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt $25,313
Deferred Revenue
Other Current Liabilities $63,889
Total Current Liabilities $151,809

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $292,333
Long-Term Notes Payable $-2,083
Unsecured Loans
Other Long-Term Liabilities $117,235
Total Long-Term Liabilities $407,485
Total Liabilities $559,295

Balance Sheet – Equity ($ thousands)

General Fund Balance $207,399
Total Fund Balances $208,462
Total Liabilities & Equity $767,756

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $31,164
DRG (Post-Oct 1) $11,204
Outlier Payments
DSH Adjustment $1,759
Eligible DSH % $0
Simulated MC Payments $41,152
Total IME Payments $4,303

Revenue & Income Statement ($ thousands)

Inpatient Revenue $610,713
Outpatient Revenue $1,320,844
Total Patient Revenue $1,931,558
Contractual Allowances & Discounts $1,221,526
Net Patient Revenue $710,032
Total Operating Expenses $869,278
Net Service Income $-159,246
Other Income $115,290
Total Income $-43,957
Other Expenses
Net Income $-43,957

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $91,233
Medicaid Charges $366,228
Net CHIP Revenue $1,625
CHIP Charges $5,407

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No