Northwell Health

Northwell Health's North Shore University Hospital, located at 300 Community Drive in Manhasset, NY, is a cornerstone of Northwell Health and a premier academic medical center. As a teaching hospital for the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell, we offer cutting-edge care across all medical specialties. North Shore University Hospital is a Level 1 Trauma Center with innovative organ transplantation services. Our Sandra Atlas Bass Heart Hospital features Long Island's leading heart program, achieving the nation's highest success rates for heart surgery.

Identifiers

Hospital Name Northwell Health
Facility ID 330106

Location

Address 300 COMMUNITY DRIVE
City/Town Manhasset
State NY
ZIP Code 11030
County/Parish NASSAU

Health System

Health System Northwell Health
Health System Website Domain northwell.edu
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 13
Health System Total Beds 5512
Health System Hospital Locations New York

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Northwell Health
Emergency Services Yes

Jon Sendach, FACHE

Executive Director, North Shore University Hospital, Deputy Regional Executive Director, Central Region

Jon Sendach wearing a black suit and blue and white tie.

Ryon Andersen

Associate Executive Director, Finance

Headshot of Ryon Anderson.

Anwau Huffman

Associate Executive Director of Human Resources, North Shore University Hospital

headshot of Anwau Huffman.

Will Corrigan

Associate Executive Director, Hospital Operations

Headshot for Will Corrigan.

David Hirschwerk, MD

Medical Director, North Shore University Hospital

Headshot of Dr. David Hirschwerk

Tara Laumenede, RN

Chief Nursing Officer, North Shore University Hospital

Headshot of Tara Laumenede.

Andrea Restifo, RN, MPA

Associate Executive Director, Quality Management

Andrea Restifo head shot

Kelly Treacy, RN

Associate Executive Director, Perioperative Services

NA

Dr. Matthew Harinstein

Vice president and associate chief medical officer for the system and associate medical director at North Shore University Hospital in Manhasset

Harinstein brings over a decade of experience from the University of Pittsburgh Medical Center as an attending physician specializing in cardiology and in various clinical and administrative leadership roles. He was the founding director of the UPMC Center for Cardio-Oncology, chief of cardiology at UPMC McKeesport, and held leadership positions with the UPMC Heart & Vascular Institute. Additionally, he was senior vice president, chief operating officer, and associate chief medical officer for UPMC International, where he oversaw clinical operations and coordinated and expanded clinical service lines in Italy, China, Ireland, and Kazakhstan. Harinstein has given many national and international presentations, has been published in multiple medical journals, and serves on the board of directors of the American Society of Nuclear Cardiology.

Alan Roy Hartman, MD

Executive Director - Cardiovascular and Thoracic Surgery, Chairman of Cardiovascular and Thoracic Surgery, North Shore University Hospital

Cardiac Surgery, General Surgery, Surgical Critical Care.

James Mackinnon Crawford, MD, PhD

SVP of Laboratory Services, Medical Director - Clinical Pathology of Pathology and Laboratory Medicine, North Shore University Hospital

Anatomic Pathology, Clinical Informatics, Hematopathology.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 812

Staffing & Personnel

FTE Employees on Payroll 13718.7
FTE Interns & Residents 373.31

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 98397
Inpatient Days (Title XIX) 19130
Total Inpatient Days 286177
Bed Count 782
Available Bed Days 285430
Discharges (Title V) NA
Discharges (Title XVIII) 14890
Discharges (Title XIX) 1662
Total Discharges 48306

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 85565
Inpatient Days (Title XIX; Adults & Peds) 15537
Total Inpatient Days (Adults & Peds) 232035
Bed Count (Adults & Peds) 611
Available Bed Days (Adults & Peds) 223015
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 14890
Discharges (Title XIX; Adults & Peds) 1662
Total Discharges (Adults & Peds) 48306

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients Better Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 280

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 13.3
Readmission Score Hospital Return Days for Heart Failure Patients 24
Readmission Score Hospital Return Days for Pneumonia Patients 42.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.4
Readmission Score Rate of Readmission for CABG 10.4
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.045
CAUTI SIR (Standardized Infection Ratio) 0.555
SSI SIR (Standardized Infection Ratio) 0.611
CDI SIR (Standardized Infection Ratio) 0.389
MRSA SIR (Standardized Infection Ratio) 1.112

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $27,704
Bad Debt Expense $31,772
Uncompensated Care Cost $34,212
Total Uncompensated Care $102,575

Operating Expenses ($ thousands)

Total Salaries $1,804,106
Overhead Expenses (Non-Salary) $1,664,178
Depreciation Expense $98,830
Total Operating Costs $1,842,289

Charges ($ thousands)

Inpatient Charges $6,534,500
Outpatient Charges $2,870,710
Total Patient Charges $9,405,210

Wage-Related Details ($ thousands)

Core Wage Costs $391,941
Wage Costs (RHC/FQHC)
Adjusted Salaries $1,804,106
Contract Labor (Patient Care) $4,660
Wage Costs (Part A Teaching) $3,862
Wage Costs (Interns & Residents) $8,566

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5,565
Short-Term Investments $469,432
Notes Receivable
Accounts Receivable $727,432
Allowance for Doubtful Accounts $-120,639
Inventory
Prepaid Expenses
Other Current Assets $210,709
Total Current Assets $1,292,499

Balance Sheet – Fixed Assets ($ thousands)

Land Value $9,514
Land Improvements Value $3,454
Building Value $894,815
Leasehold Improvements $3,736
Fixed Equipment Value $122,711
Major Movable Equipment $212,762
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $852,661

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $1,249,297
Total Other Assets $1,249,297
Total Assets $3,394,457

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $196,483
Salaries & Wages Payable $192,880
Payroll Taxes Payable
Short-Term Debt $203,000
Deferred Revenue
Other Current Liabilities $68,171
Total Current Liabilities $765,005

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $744,055
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $618,206
Total Long-Term Liabilities $1,362,261
Total Liabilities $2,127,266

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,051,068
Total Fund Balances $1,267,191
Total Liabilities & Equity $3,394,457

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $216,585
Outlier Payments
DSH Adjustment $5,122
Eligible DSH % $0
Simulated MC Payments $143,230
Total IME Payments $48,677

Revenue & Income Statement ($ thousands)

Inpatient Revenue $6,534,536
Outpatient Revenue $2,870,682
Total Patient Revenue $9,405,217
Contractual Allowances & Discounts $7,133,552
Net Patient Revenue $2,271,665
Total Operating Expenses $3,470,115
Net Service Income $-1,198,450
Other Income $1,071,759
Total Income $-126,691
Other Expenses $-4,367
Net Income $-122,324

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $197,167
Medicaid Charges $1,425,415
Net CHIP Revenue $44,817
CHIP Charges $111,244

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No