UNC Health Southeastern

UNC Health Southeastern, located in Lumberton, NC, is your community healthcare partner, offering exceptional care close to home. As part of the UNC Health system, we provide a comprehensive range of services, including acute care, intensive care, and psychiatric services. Our mission is to improve the health and well-being of our region through high-quality standards, compassionate care, and a committed team. With 337 licensed beds, we serve over 13,000 inpatients and 60,000 emergency patients annually, ensuring access to advanced medical care for you and your family. We are here for you, here for good.

Identifiers

Hospital Name UNC Health Southeastern
Facility ID 340050

Location

Address 300 W 27 ST PO BOX 1408
City/Town Lumberton
State NC
ZIP Code 28359
County/Parish ROBESON

Health System

Health System UNC Health
Health System Website Domain unchealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 17
Health System Total Beds 3517
Health System Hospital Locations North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details UNC Health
Emergency Services Yes

Lori Dove

Senior Vice President, Chief Operating Officer

MSN, MHA

Sara Bradley

Vice President, Chief Financial Officer

CPA, MBA-HM

Patrick D. Ebri

Vice President Chief Engagement Officer

PhD, FACHE, SPHR

Joseph Roberts

Vice President Chief Medical Officer

M.D.

Renae Taylor

Vice President Chief Nursing Officer

MHA, BSN, RN, FACHE, NEA-BC

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 314

Staffing & Personnel

FTE Employees on Payroll 1402.07
FTE Interns & Residents 74.22

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 8763
Inpatient Days (Title XIX) 4010
Total Inpatient Days 50444
Bed Count 179
Available Bed Days 65303
Discharges (Title V) NA
Discharges (Title XVIII) 1844
Discharges (Title XIX) 1083
Total Discharges 10636

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7936
Inpatient Days (Title XIX; Adults & Peds) 3331
Total Inpatient Days (Adults & Peds) 42548
Bed Count (Adults & Peds) 151
Available Bed Days (Adults & Peds) 55083
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1844
Discharges (Title XIX; Adults & Peds) 1083
Total Discharges (Adults & Peds) 10636

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report challenges the cleanliness of the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 50%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 255

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 9.3
Readmission Score Hospital Return Days for Heart Failure Patients 56.9
Readmission Score Hospital Return Days for Pneumonia Patients 25.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.5
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 23.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Worse Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.512
CAUTI SIR (Standardized Infection Ratio) 0.983
SSI SIR (Standardized Infection Ratio) 1.519
CDI SIR (Standardized Infection Ratio) 0.183
MRSA SIR (Standardized Infection Ratio) 0.668

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,419
Bad Debt Expense $17,700
Uncompensated Care Cost $11,767
Total Uncompensated Care $11,768

Operating Expenses ($ thousands)

Total Salaries $107,912
Overhead Expenses (Non-Salary) $226,055
Depreciation Expense $21,442
Total Operating Costs $259,301

Charges ($ thousands)

Inpatient Charges $365,875
Outpatient Charges $497,719
Total Patient Charges $863,594

Wage-Related Details ($ thousands)

Core Wage Costs $34,657
Wage Costs (RHC/FQHC)
Adjusted Salaries $107,912
Contract Labor (Patient Care) $34,011
Wage Costs (Part A Teaching) $607
Wage Costs (Interns & Residents) $1,728

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $62,633
Short-Term Investments
Notes Receivable
Accounts Receivable $124,469
Allowance for Doubtful Accounts $-65,468
Inventory $7,053
Prepaid Expenses $4,501
Other Current Assets
Total Current Assets $171,899

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,871
Land Improvements Value $4,764
Building Value $227,101
Leasehold Improvements
Fixed Equipment Value $54,577
Major Movable Equipment $246,952
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $179,516

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $4,907
Other Assets $26,654
Total Other Assets $31,561
Total Assets $382,976

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $76,942
Salaries & Wages Payable $8,078
Payroll Taxes Payable
Short-Term Debt $5,785
Deferred Revenue
Other Current Liabilities $4,939
Total Current Liabilities $105,862

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $147,690
Unsecured Loans
Other Long-Term Liabilities $14
Total Long-Term Liabilities $147,704
Total Liabilities $253,566

Balance Sheet – Equity ($ thousands)

General Fund Balance $129,409
Total Fund Balances $129,409
Total Liabilities & Equity $382,976

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,060
DRG (Post-Oct 1) $11,781
Outlier Payments
DSH Adjustment $1,116
Eligible DSH % $0
Simulated MC Payments $24,064
Total IME Payments $2,997

Revenue & Income Statement ($ thousands)

Inpatient Revenue $367,651
Outpatient Revenue $536,679
Total Patient Revenue $904,330
Contractual Allowances & Discounts $606,194
Net Patient Revenue $298,136
Total Operating Expenses $373,526
Net Service Income $-75,390
Other Income $39,169
Total Income $-36,221
Other Expenses $3,343
Net Income $-39,564

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $50,186
Medicaid Charges $160,745
Net CHIP Revenue $3
CHIP Charges $12

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No