Orlando Health Orlando Regional Medical Center

Orlando Health Orlando Regional Medical Center (ORMC), located in downtown Orlando at 52 W Underwood St, has been a trusted healthcare provider in Central Florida for over 100 years. As the flagship hospital of Orlando Health, this 808-bed tertiary facility offers advanced surgical, medical, rehabilitative, and emergency care, including serving as Central Florida's only Level One Trauma Center. ORMC is also a major teaching hospital, featuring accredited residency programs and fellowships. With a highly qualified team of physicians, nurses, and clinical staff, ORMC is dedicated to meeting the growing healthcare needs of the region and providing exceptional patient care.

Identifiers

Hospital Name Orlando Health Orlando Regional Medical Center
Facility ID 100006

Location

Address 52 W UNDERWOOD ST
City/Town Orlando
State FL
ZIP Code 32806
County/Parish ORANGE

Health System

Health System Orlando Health
Health System Website Domain orlandohealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 11
Health System Total Beds 4412
Health System Hospital Locations Alabama, Florida and NA

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Orlando Health
Emergency Services Yes

No leaders were identified on Orlando Health Orlando Regional Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 2024

Staffing & Personnel

FTE Employees on Payroll 12885.14
FTE Interns & Residents 278.7

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 65328
Inpatient Days (Title XIX) 25943
Total Inpatient Days 459667
Bed Count 1507
Available Bed Days 550055
Discharges (Title V) NA
Discharges (Title XVIII) 12005
Discharges (Title XIX) 11923
Total Discharges 99746

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 60586
Inpatient Days (Title XIX; Adults & Peds) 12602
Total Inpatient Days (Adults & Peds) 351097
Bed Count (Adults & Peds) 1220
Available Bed Days (Adults & Peds) 445300
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 12005
Discharges (Title XIX; Adults & Peds) 11923
Total Discharges (Adults & Peds) 99746

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients Better Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 177

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 1.9
Readmission Score Hospital Return Days for Heart Failure Patients 27.4
Readmission Score Hospital Return Days for Pneumonia Patients 19.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 13.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 3.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 2.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.7
Readmission Score Rate of Readmission for CABG 10.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 21.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Worse Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Better Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Worse Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.521
CAUTI SIR (Standardized Infection Ratio) 0.406
SSI SIR (Standardized Infection Ratio) 1.143
CDI SIR (Standardized Infection Ratio) 0.225
MRSA SIR (Standardized Infection Ratio) 0.732

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $139,237
Bad Debt Expense $153,584
Uncompensated Care Cost $159,291
Total Uncompensated Care $205,732

Operating Expenses ($ thousands)

Total Salaries $962,321
Overhead Expenses (Non-Salary) $1,833,330
Depreciation Expense $40,287
Total Operating Costs $2,365,182

Charges ($ thousands)

Inpatient Charges $11,533,561
Outpatient Charges $7,189,531
Total Patient Charges $18,723,092

Wage-Related Details ($ thousands)

Core Wage Costs $222,024
Wage Costs (RHC/FQHC)
Adjusted Salaries $1,054,949
Contract Labor (Patient Care) $7,890
Wage Costs (Part A Teaching) $56
Wage Costs (Interns & Residents) $3,732

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $771,231
Short-Term Investments
Notes Receivable
Accounts Receivable $528,672
Allowance for Doubtful Accounts $-159,577
Inventory $93,830
Prepaid Expenses $169,639
Other Current Assets $121,541
Total Current Assets $1,668,045

Balance Sheet – Fixed Assets ($ thousands)

Land Value $147,502
Land Improvements Value $83,381
Building Value $1,198,055
Leasehold Improvements
Fixed Equipment Value $623,511
Major Movable Equipment $1,753,053
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $1,537,256

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $1,899,177
Other Assets $1,136,438
Total Other Assets $3,035,615
Total Assets $6,240,915

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $253,262
Salaries & Wages Payable $269,676
Payroll Taxes Payable
Short-Term Debt $65,740
Deferred Revenue
Other Current Liabilities $292,110
Total Current Liabilities $880,789

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $2,287,729
Total Long-Term Liabilities $2,287,729
Total Liabilities $3,168,518

Balance Sheet – Equity ($ thousands)

General Fund Balance $3,072,397
Total Fund Balances $3,072,397
Total Liabilities & Equity $6,240,915

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $141,304
Outlier Payments
DSH Adjustment $9,195
Eligible DSH % $0
Simulated MC Payments $197,699
Total IME Payments $8,393

Revenue & Income Statement ($ thousands)

Inpatient Revenue $10,862,242
Outpatient Revenue $7,218,866
Total Patient Revenue $18,081,108
Contractual Allowances & Discounts $15,702,703
Net Patient Revenue $2,378,405
Total Operating Expenses $2,859,619
Net Service Income $-481,214
Other Income $449,053
Total Income $-32,161
Other Expenses $287,371
Net Income $-319,532

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $200,345
Medicaid Charges $2,969,073
Net CHIP Revenue $1,084
CHIP Charges $16,609

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No