Greeneville Community Hospital

Greeneville Community Hospital, located at 1420 Tusculum Boulevard in Greeneville, TN, is a 140-bed acute care facility dedicated to providing excellent patient care. As part of Ballad Health, we offer a wide array of services, including a 24/7 emergency department, cardiology, diagnostic imaging, ICU, surgery, and comprehensive women's services like obstetrics and imaging. We are excited to install a new radiation oncology treatment machine starting April 5, 2025, to further enhance our services. With a legacy of serving Greene County since 1939, our priority is to provide the best in patient care with familiar faces and advanced technology.

Identifiers

Hospital Name Greeneville Community Hospital
Facility ID 440050

Location

Address 1420 TUSCULUM BOULEVARD
City/Town Greeneville
State TN
ZIP Code 37745
County/Parish GREENE

Health System

Health System Ballad Health
Health System Website Domain balladhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 16
Health System Total Beds 2519
Health System Hospital Locations Tennessee and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Ballad Health
Emergency Services Yes

Eric Carroll

chief executive officer

NA

Dr. Daniel Lewis

chief medical officer

NA

Robin Roberts

chief nursing officer

NA

Jake Halstenson

chief financial officer

NA

Jack Lister

human resources, director

NA

Emily Blanton

market director, marketing and communications, southern market

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 140

Staffing & Personnel

FTE Employees on Payroll 509.88
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 5196
Inpatient Days (Title XIX) 1789
Total Inpatient Days 19436
Bed Count 81
Available Bed Days 29565
Discharges (Title V) NA
Discharges (Title XVIII) 1156
Discharges (Title XIX) 264
Total Discharges 4459

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4671
Inpatient Days (Title XIX; Adults & Peds) 1161
Total Inpatient Days (Adults & Peds) 16658
Bed Count (Adults & Peds) 71
Available Bed Days (Adults & Peds) 25915
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1156
Discharges (Title XIX; Adults & Peds) 264
Total Discharges (Adults & Peds) 4459

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 53%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 170

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -4.4
Readmission Score Hospital Return Days for Pneumonia Patients 12.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 23
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.7
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.558
CAUTI SIR (Standardized Infection Ratio) 1.534
SSI SIR (Standardized Infection Ratio) 0.654
CDI SIR (Standardized Infection Ratio) 0.440
MRSA SIR (Standardized Infection Ratio) 0.962

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,356
Bad Debt Expense $7,818
Uncompensated Care Cost $5,634
Total Uncompensated Care $12,265

Operating Expenses ($ thousands)

Total Salaries $45,385
Overhead Expenses (Non-Salary) $64,421
Depreciation Expense $3,201
Total Operating Costs $88,850

Charges ($ thousands)

Inpatient Charges $206,185
Outpatient Charges $379,635
Total Patient Charges $585,820

Wage-Related Details ($ thousands)

Core Wage Costs $7,466
Wage Costs (RHC/FQHC)
Adjusted Salaries $40,973
Contract Labor (Patient Care) $3,364
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $292
Short-Term Investments
Notes Receivable
Accounts Receivable $60,731
Allowance for Doubtful Accounts $-48,792
Inventory $2,129
Prepaid Expenses $289
Other Current Assets $1,260
Total Current Assets $17,698

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,564
Land Improvements Value $1,880
Building Value $36,291
Leasehold Improvements
Fixed Equipment Value $2,272
Major Movable Equipment $14,510
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $38,601

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $2,856
Total Other Assets $2,856
Total Assets $59,155

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,547
Salaries & Wages Payable $5,802
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $243
Total Current Liabilities $16,736

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $101
Unsecured Loans
Other Long-Term Liabilities $11
Total Long-Term Liabilities $112
Total Liabilities $16,848

Balance Sheet – Equity ($ thousands)

General Fund Balance $42,308
Total Fund Balances $42,308
Total Liabilities & Equity $59,155

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,496
DRG (Post-Oct 1) $7,370
Outlier Payments
DSH Adjustment $271
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $209,394
Outpatient Revenue $400,644
Total Patient Revenue $610,037
Contractual Allowances & Discounts $505,556
Net Patient Revenue $104,481
Total Operating Expenses $109,806
Net Service Income $-5,325
Other Income $8,033
Total Income $2,707
Other Expenses
Net Income $2,707

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,125
Medicaid Charges $81,327
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No