Bon Secours Richmond Community Hospital

Bon Secours Richmond Community Hospital, located in Richmond's historic Church Hill neighborhood at 1500 N. 28th Street, has been serving the East End community since 1907 with compassionate, high-quality healthcare. Our 104-bed hospital is a "Top Performer" for emergency room patient satisfaction and offers a wide range of services, including emergency care, heart and vascular care, orthopedics, and a dedicated 40-bed unit for acute psychiatric treatment. We are proud to be recognized for our commitment to patient safety and ethical billing practices, receiving an "A" Patient Safety Grade from The Leapfrog Group and recognition for Ethical Billing Excellence by Leapfrog and Money. Bon Secours Richmond Community Hospital accepts a variety of insurance plans, including commercial, Medicare, and Medicaid, ensuring accessible care for all. Our mission is to deliver compassionate, quality healthcare to every patient, every time.

Identifiers

Hospital Name Bon Secours Richmond Community Hospital
Facility ID 490094

Location

Address 1500 N. 28TH STREET
City/Town Richmond
State VA
ZIP Code 23223
County/Parish RICHMOND CITY

Health System

Health System Bon Secours Mercy Health
Health System Website Domain bsmhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 31
Health System Total Beds 6715
Health System Hospital Locations Kentucky, Ohio, South Carolina and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Bon Secours Mercy Health
Emergency Services Yes

Bryan Lee

Administrator, President

Listed as the Administrator and President of Bon Secours Richmond Community Hospital in Virginia Health Information. Also listed as the contact for Consumer Inquiries.

Paula Young, M.D.

Chief Medical Officer, Community Health; Vice President Medical Affairs for Richmond Community Hospital (RCH)

Transitioned into this newly created and expanded role earlier in 2024. She is the physician executive covering Richmond Community Hospital as well as Community Health across the Richmond market, focusing on clinical strategy, quality, patient safety, physician engagement and access to clinical services.

Bridget Fitzpatrick

Chief Operating Officer of Bon Secours Richmond Community Hospital

Named to this role in January 2024. Recipient of the 2024 Class of Tomorrow's Leaders by the Catholic Health Association of the United States. Led an ongoing, extensive expansion and redesign project at St. Francis Medical Center and is working alongside physician and community leaders to implement Bon Secours' Community Today, Community Tomorrow: Pathway to Wellness in the East End plan. Holds a BA and MHA from Virginia Commonwealth University. Started her career in health care as a volunteer at Bon Secours St. Francis Medical Center.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 104

Staffing & Personnel

FTE Employees on Payroll 361.99
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1787
Inpatient Days (Title XIX) 73
Total Inpatient Days 13548
Bed Count 96
Available Bed Days 35040
Discharges (Title V) NA
Discharges (Title XVIII) 206
Discharges (Title XIX) 30
Total Discharges 1822

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1787
Inpatient Days (Title XIX; Adults & Peds) 73
Total Inpatient Days (Adults & Peds) 13548
Bed Count (Adults & Peds) 96
Available Bed Days (Adults & Peds) 35040
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 206
Discharges (Title XIX; Adults & Peds) 30
Total Discharges (Adults & Peds) 1822

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 55%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 142

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Not Available
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.123
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Sep 01, 2022
Fiscal Year End Aug 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,949
Bad Debt Expense $9,930
Uncompensated Care Cost $4,482
Total Uncompensated Care $4,482

Operating Expenses ($ thousands)

Total Salaries $29,530
Overhead Expenses (Non-Salary) $170,489
Depreciation Expense $2,699
Total Operating Costs $175,251

Charges ($ thousands)

Inpatient Charges $46,490
Outpatient Charges $1,152,755
Total Patient Charges $1,199,245

Wage-Related Details ($ thousands)

Core Wage Costs $6,791
Wage Costs (RHC/FQHC)
Adjusted Salaries $29,530
Contract Labor (Patient Care) $1,708
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-887
Short-Term Investments
Notes Receivable
Accounts Receivable $70,144
Allowance for Doubtful Accounts $-47,361
Inventory $4,692
Prepaid Expenses $75
Other Current Assets
Total Current Assets $27,523

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,001
Land Improvements Value $909
Building Value $30,580
Leasehold Improvements $4,624
Fixed Equipment Value $2,588
Major Movable Equipment $15,880
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $24,409

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $9,641
Total Other Assets $9,641
Total Assets $61,573

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,761
Salaries & Wages Payable $639
Payroll Taxes Payable $-3
Short-Term Debt
Deferred Revenue $8
Other Current Liabilities $-40,781
Total Current Liabilities $-38,376

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $7,627
Total Long-Term Liabilities $7,627
Total Liabilities $-30,750

Balance Sheet – Equity ($ thousands)

General Fund Balance $92,323
Total Fund Balances $92,323
Total Liabilities & Equity $61,573

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $116
DRG (Post-Oct 1) $1,400
Outlier Payments
DSH Adjustment $45
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $46,490
Outpatient Revenue $1,151,970
Total Patient Revenue $1,198,460
Contractual Allowances & Discounts $943,583
Net Patient Revenue $254,877
Total Operating Expenses $200,019
Net Service Income $54,858
Other Income $19,876
Total Income $74,733
Other Expenses $1,199
Net Income $73,535

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $32,164
Medicaid Charges $243,973
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No