Mayo Clinic Hospital

Located at 5777 East Mayo Boulevard in Phoenix, AZ, Mayo Clinic Hospital is a leading healthcare destination renowned for its advanced medical care and patient-centered approach. This seven-story facility features 368 licensed beds, 33 operating rooms, and a state-of-the-art emergency department, offering a wide spectrum of services from routine checkups to specialized treatments, including advanced cancer care and organ transplantation. Ranked #1 in Arizona and the Phoenix metro area by U.S. News & World Report, our integrated clinical practice, education, and research ensure that patients receive innovative and compassionate care. With a $1.9 billion expansion underway, Mayo Clinic is transforming healthcare in Arizona, enhancing services and the overall experience for patients and visitors. Experience the future of medicine at Mayo Clinic Hospital, where we are committed to providing answers and hope to everyone in need of healing.

Identifiers

Hospital Name Mayo Clinic Hospital
Facility ID 030103

Location

Address 5777 EAST MAYO BOULEVARD
City/Town Phoenix
State AZ
ZIP Code 85054
County/Parish MARICOPA

Health System

Health System Mayo Clinic Health System
Health System Website Domain mayoclinic.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 20
Health System Total Beds 4074
Health System Hospital Locations Arizona, Florida, Iowa, Minnesota and Wisconsin

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Mayo Clinic Health System
Emergency Services Yes

No leaders were identified on Mayo Clinic Hospital's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 280

Staffing & Personnel

FTE Employees on Payroll 7222.12
FTE Interns & Residents 151

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 43834
Inpatient Days (Title XIX) 5375
Total Inpatient Days 94429
Bed Count 315
Available Bed Days 114975
Discharges (Title V) NA
Discharges (Title XVIII) 8653
Discharges (Title XIX) 796
Total Discharges 17159

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 40978
Inpatient Days (Title XIX; Adults & Peds) 4691
Total Inpatient Days (Adults & Peds) 86536
Bed Count (Adults & Peds) 285
Available Bed Days (Adults & Peds) 104025
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 8653
Discharges (Title XIX; Adults & Peds) 796
Total Discharges (Adults & Peds) 17159

Quality Summary

Care Quality Stengths Overall patient satisfaction is overall very high. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. Patients were very positive about the quiet atmosphere of the hospital. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 94%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients Better Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Better Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 203

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 17
Readmission Score Hospital Return Days for Heart Failure Patients 1.7
Readmission Score Hospital Return Days for Pneumonia Patients -14.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14
Readmission Score Rate of Readmission for CABG 11
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,682
Bad Debt Expense $17,783
Uncompensated Care Cost $13,405
Total Uncompensated Care $13,405

Operating Expenses ($ thousands)

Total Salaries $896,236
Overhead Expenses (Non-Salary) $1,078,861
Depreciation Expense $88,554
Total Operating Costs $943,601

Charges ($ thousands)

Inpatient Charges $1,531,556
Outpatient Charges $1,413,681
Total Patient Charges $2,945,237

Wage-Related Details ($ thousands)

Core Wage Costs $121,077
Wage Costs (RHC/FQHC)
Adjusted Salaries $904,356
Contract Labor (Patient Care) $25,119
Wage Costs (Part A Teaching) $837
Wage Costs (Interns & Residents) $4,344

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $87
Short-Term Investments
Notes Receivable
Accounts Receivable $665,599
Allowance for Doubtful Accounts $-351,432
Inventory $21,615
Prepaid Expenses $2,500
Other Current Assets
Total Current Assets $725,703

Balance Sheet – Fixed Assets ($ thousands)

Land Value $173,114
Land Improvements Value $50,067
Building Value $1,481,159
Leasehold Improvements $6,140
Fixed Equipment Value
Major Movable Equipment $525,046
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $1,425,532

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $718,997
Other Assets $9,873
Total Other Assets $728,870
Total Assets $2,880,105

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $42,075
Salaries & Wages Payable $29,335
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $5,686
Other Current Liabilities $147,466
Total Current Liabilities $466,460

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $479,418
Total Long-Term Liabilities $479,418
Total Liabilities $945,878

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,934,227
Total Fund Balances $1,934,227
Total Liabilities & Equity $2,880,105

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $85,264
DRG (Post-Oct 1) $33,543
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments $22,049
Total IME Payments $27,389

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,825,767
Outpatient Revenue $3,409,423
Total Patient Revenue $5,235,189
Contractual Allowances & Discounts $2,982,958
Net Patient Revenue $2,252,231
Total Operating Expenses $2,219,871
Net Service Income $32,360
Other Income $119,765
Total Income $152,125
Other Expenses $35,568
Net Income $116,557

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $44,810
Medicaid Charges $113,011
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No