Moses H. Cone Memorial Hospital

Welcome to Moses H. Cone Memorial Hospital, Cone Health's flagship medical center located in Greensboro, NC. As the largest and most comprehensive hospital in the region, our 63-acre campus at 1200 N Elm St offers exceptional, compassionate care with a 628-bed teaching hospital and referral center. We are a Level II Trauma Center and a Primary Stroke Center, with specialized services including our Heart and Vascular Center and Women's & Children's Center. Since 1953, we have been dedicated to serving our community with high-quality healthcare, a mission we continue to honor today.

Identifiers

Hospital Name Moses H. Cone Memorial Hospital
Facility ID 340091

Location

Address 1200 N ELM ST
City/Town Greensboro
State NC
ZIP Code 27401
County/Parish GUILFORD

Health System

Health System Cone Health
Health System Website Domain conehealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 1360
Health System Hospital Locations North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Cone Health
Emergency Services Yes

Preston Hammock

President, The Moses H. Cone Memorial Hospital

Preston Hammock has been named president of The Moses H. Cone Memorial Hospital. He is also a senior vice president of Cone Health. Hammock was named interim president of the hospital in May 2019. Hammock joined Alamance Regional Medical Center in Burlington in 2006 and worked in various roles, eventually becoming hospital president in 2013. During his six years as president, he led expansion efforts and initiatives resulting in higher quality of care. Hammock holds a master's degree in health care administration from the University of North Carolina at Chapel Hill and a bachelor's degree in biology from Duke University. He is a fellow in the American College of Healthcare Executives and a recipient of their 2013 Regent Award. Hammock completed the Health Management Academy GE Fellow's Program in 2019. He serves on the President's Advisory Council at Elon University and is a board member for the South Atlantic Healthcare Alliance.

Susan Pedaline

Chief Nursing Officer, Moses Cone Hospital & VP

NA

James Wyatt

Chief Medical Officer at Moses H Cone Memorial Hospital/The

Jay Wyatt is a Medical Dir:Trauma Services at Cone Health System and Chief Medical Officer at Moses H Cone Memorial Hospital/The. He has worked as Assistant Director of trauma at San Jose Medical Group. Jay works or has worked as BOARD MEMBER at Save a Life North Carolina, BOARD MEMBER at Medical Explorers for High School, and FELLOW at American College of Surgery. He attended Stanford School of Medicine between 1980 and 1985 and Harvard University between 1976 and 1980.

Mary Jo Cagle

Chief Executive Officer

Mary Jo Cagle is listed as the Chief Executive Officer of The Moses H Cone Memorial Hospital according to Zippia. She is also identified as the President and Chief Executive Officer of the broader Cone Health system.

John Miller

Chief Invsmt Officer/Treasurer at Moses H Cone Memorial Hospital/The

John Miller works or has worked as MEMBER at Healthcare Financial Management Association (HFMA). John studied at University of Virginia.

Martin Portillo

President/Chief Med Ofcr at Moses H Cone Memorial Hospital/The

Martin Portillo works or has worked at Bon Secours Mercy Health Inc and works or has worked as MEMBER at American College of Healthcare Executives. Martin attended Rutgers - New Jersey Medical School.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 1122

Staffing & Personnel

FTE Employees on Payroll 5743.85
FTE Interns & Residents 56.35

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 34661
Inpatient Days (Title XIX) 12489
Total Inpatient Days 212096
Bed Count 779
Available Bed Days 284335
Discharges (Title V) NA
Discharges (Title XVIII) 6655
Discharges (Title XIX) 2188
Total Discharges 40018

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 30615
Inpatient Days (Title XIX; Adults & Peds) 10440
Total Inpatient Days (Adults & Peds) 161359
Bed Count (Adults & Peds) 643
Available Bed Days (Adults & Peds) 234695
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6655
Discharges (Title XIX; Adults & Peds) 2188
Total Discharges (Adults & Peds) 40018

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital is average for patient mortality except being low in Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 74%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 226

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -6.8
Readmission Score Hospital Return Days for Heart Failure Patients -12.4
Readmission Score Hospital Return Days for Pneumonia Patients -15.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.5
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 7.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12
Readmission Score Rate of Readmission for CABG 10.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.9
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Better Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Better Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.660
CAUTI SIR (Standardized Infection Ratio) 0.701
SSI SIR (Standardized Infection Ratio) 1.124
CDI SIR (Standardized Infection Ratio) 0.073
MRSA SIR (Standardized Infection Ratio) 0.498

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $48,285
Bad Debt Expense $120,458
Uncompensated Care Cost $87,560
Total Uncompensated Care $87,656

Operating Expenses ($ thousands)

Total Salaries $493,775
Overhead Expenses (Non-Salary) $791,320
Depreciation Expense $81,396
Total Operating Costs $1,231,853

Charges ($ thousands)

Inpatient Charges $1,766,828
Outpatient Charges $2,017,929
Total Patient Charges $3,784,757

Wage-Related Details ($ thousands)

Core Wage Costs $96,613
Wage Costs (RHC/FQHC)
Adjusted Salaries $493,775
Contract Labor (Patient Care) $79,108
Wage Costs (Part A Teaching) $250
Wage Costs (Interns & Residents) $881

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-12,542
Short-Term Investments $32,399
Notes Receivable
Accounts Receivable $548,261
Allowance for Doubtful Accounts $-325,003
Inventory $40,923
Prepaid Expenses $33,017
Other Current Assets
Total Current Assets $1,202,579

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value $7,398
Major Movable Equipment $488,434
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $124,333

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $50,875
Other Assets $75,729
Total Other Assets $126,604
Total Assets $1,453,516

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $56,638
Salaries & Wages Payable $8,383
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $35,026
Total Current Liabilities $100,047

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $80,593
Total Long-Term Liabilities $80,593
Total Liabilities $180,640

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,272,876
Total Fund Balances $1,272,876
Total Liabilities & Equity $1,453,516

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $76,560
Outlier Payments
DSH Adjustment $2,716
Eligible DSH % $0
Simulated MC Payments $146,895
Total IME Payments $2,720

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,887,962
Outpatient Revenue $2,159,004
Total Patient Revenue $4,046,966
Contractual Allowances & Discounts $2,814,790
Net Patient Revenue $1,232,175
Total Operating Expenses $1,285,095
Net Service Income $-52,920
Other Income $30,603
Total Income $-22,317
Other Expenses
Net Income $-22,317

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $150,247
Medicaid Charges $510,899
Net CHIP Revenue $960
CHIP Charges $3,246

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No