MemorialCare Saddleback Medical Center

Located in Laguna Hills, CA, at 24451 Health Center Drive, MemorialCare Saddleback Medical Center is a leading general acute-care hospital dedicated to providing safe, patient-centered care. As a recipient of the 2025 Patient Safety Excellence Award™, we rank among the top 5% of hospitals nationwide for patient safety for the second consecutive year. Our Centers of Excellence include cancer, heart, orthopedics, spine, neurosciences, and emergency care, offering advanced treatments such as minimally invasive and robotic-assisted surgery. MemorialCare Saddleback Medical Center is committed to delivering compassionate, individualized care at every step of your journey.

Identifiers

Hospital Name MemorialCare Saddleback Medical Center
Facility ID 050603

Location

Address 24451 HEALTH CENTER DRIVE
City/Town Laguna Hills
State CA
ZIP Code 92653
County/Parish ORANGE

Health System

Health System MemorialCare
Health System Website Domain memorialcare.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 1417
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details MemorialCare
Emergency Services Yes

No leaders were identified on MemorialCare Saddleback Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 325

Staffing & Personnel

FTE Employees on Payroll 1346.1
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 10571
Inpatient Days (Title XIX) 638
Total Inpatient Days 47780
Bed Count 248
Available Bed Days 90520
Discharges (Title V) NA
Discharges (Title XVIII) 2444
Discharges (Title XIX) 133
Total Discharges 11080

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 8606
Inpatient Days (Title XIX; Adults & Peds) 411
Total Inpatient Days (Adults & Peds) 35431
Bed Count (Adults & Peds) 207
Available Bed Days (Adults & Peds) 75555
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2444
Discharges (Title XIX; Adults & Peds) 133
Total Discharges (Adults & Peds) 11080

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate
Care Quality Concerns Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 221

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -18.8
Readmission Score Hospital Return Days for Heart Failure Patients -17.8
Readmission Score Hospital Return Days for Pneumonia Patients 5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.8
Readmission Score Rate of Readmission for CABG 11
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.7
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,169
Bad Debt Expense $3,662
Uncompensated Care Cost $4,861
Total Uncompensated Care $16,644

Operating Expenses ($ thousands)

Total Salaries $140,869
Overhead Expenses (Non-Salary) $282,908
Depreciation Expense $9,919
Total Operating Costs $346,983

Charges ($ thousands)

Inpatient Charges $1,180,168
Outpatient Charges $989,559
Total Patient Charges $2,169,727

Wage-Related Details ($ thousands)

Core Wage Costs $32,896
Wage Costs (RHC/FQHC)
Adjusted Salaries $140,869
Contract Labor (Patient Care) $20,712
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $16,401
Short-Term Investments
Notes Receivable
Accounts Receivable $291,402
Allowance for Doubtful Accounts $-236,712
Inventory $4,302
Prepaid Expenses $2,483
Other Current Assets
Total Current Assets $636,448

Balance Sheet – Fixed Assets ($ thousands)

Land Value $18,677
Land Improvements Value $3,404
Building Value $174,411
Leasehold Improvements $5,776
Fixed Equipment Value $15,439
Major Movable Equipment $184,887
Minor Depreciable Equipment $3,144
Health IT Assets
Total Fixed Assets $95,616

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $44,450
Total Other Assets $44,450
Total Assets $776,514

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $23,784
Salaries & Wages Payable $24,717
Payroll Taxes Payable $627
Short-Term Debt
Deferred Revenue
Other Current Liabilities $13,160
Total Current Liabilities $62,288

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $29,349
Total Long-Term Liabilities $29,349
Total Liabilities $91,636

Balance Sheet – Equity ($ thousands)

General Fund Balance $684,878
Total Fund Balances $684,878
Total Liabilities & Equity $776,514

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $8,159
DRG (Post-Oct 1) $27,023
Outlier Payments
DSH Adjustment $226
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,180,168
Outpatient Revenue $989,559
Total Patient Revenue $2,169,727
Contractual Allowances & Discounts $1,800,222
Net Patient Revenue $369,505
Total Operating Expenses $423,777
Net Service Income $-54,272
Other Income $77,571
Total Income $23,300
Other Expenses
Net Income $23,300

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $14,528
Medicaid Charges $164,529
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No