Corewell Health Zeeland Hospital

Corewell Health Zeeland Hospital, located at 8333 Felch St in Zeeland, MI, has been delivering advanced, patient-centered care since 1921. Our hospital has earned state and national recognition for safety, quality, and patient experience, including the Patient Safety Excellence Award™ and the Outstanding Patient Experience Award™. As a Level III Trauma Center, we offer expert care, a Family Birth Center with a Baby-Friendly USA designation, and accreditation in Metabolic and Bariatric Surgery. Conveniently located, Corewell Health Zeeland Hospital is committed to providing comprehensive medical services and promoting the health of the Ottawa and Allegan County communities.

Identifiers

Hospital Name Corewell Health Zeeland Hospital
Facility ID 230003

Location

Address 8333 FELCH ST
City/Town Zeeland
State MI
ZIP Code 49464
County/Parish OTTAWA

Health System

Health System Corewell Health
Health System Website Domain corewellhealth.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 18
Health System Total Beds 5022
Health System Hospital Locations Michigan

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Corewell Health
Emergency Services Yes

Bill Hoefer

President, Corewell Health Zeeland and Pennock Hospitals

Bill Hoefer is the Market Leader for Corewell Health Pennock and Zeeland Hospitals, with over 28 years of experience leading hospitals. He focuses on ensuring high-quality and safe care and supporting the community. He has led teams in mid- and large-sized community hospitals, independent hospitals, and teams within large systems, with experience in developing oncology and neuroscience service lines. He and his wife Melissa have three children.

Bernie Jore

Chief Operating Officer

Bernie Jore oversees operations for both Corewell Health Pennock and Zeeland hospitals as part of a consolidated leadership model.

Jennifer Becksvoort

Director, Human Resources Business Partner

Jennifer Becksvoort oversees the human resources functions for Corewell Health Pennock and Zeeland hospitals.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 57

Staffing & Personnel

FTE Employees on Payroll 323.24
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1263
Inpatient Days (Title XIX) 263
Total Inpatient Days 8587
Bed Count 55
Available Bed Days 20075
Discharges (Title V) NA
Discharges (Title XVIII) 347
Discharges (Title XIX) 101
Total Discharges 3574

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1145
Inpatient Days (Title XIX; Adults & Peds) 158
Total Inpatient Days (Adults & Peds) 6667
Bed Count (Adults & Peds) 48
Available Bed Days (Adults & Peds) 17520
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 347
Discharges (Title XIX; Adults & Peds) 101
Total Discharges (Adults & Peds) 3574

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 86%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 149

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -5.9
Readmission Score Hospital Return Days for Pneumonia Patients -28.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.7
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.474
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $485
Bad Debt Expense $5,319
Uncompensated Care Cost $2,054
Total Uncompensated Care $4,146

Operating Expenses ($ thousands)

Total Salaries $23,290
Overhead Expenses (Non-Salary) $58,762
Depreciation Expense $5,635
Total Operating Costs $78,913

Charges ($ thousands)

Inpatient Charges $66,588
Outpatient Charges $203,967
Total Patient Charges $270,555

Wage-Related Details ($ thousands)

Core Wage Costs $6,289
Wage Costs (RHC/FQHC)
Adjusted Salaries $23,290
Contract Labor (Patient Care) $680
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $39,032
Short-Term Investments
Notes Receivable
Accounts Receivable $25,866
Allowance for Doubtful Accounts $-15,238
Inventory $707
Prepaid Expenses $12
Other Current Assets
Total Current Assets $50,415

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,689
Land Improvements Value $2,319
Building Value $11,245
Leasehold Improvements $32,351
Fixed Equipment Value
Major Movable Equipment $27,480
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $38,138

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $5,708
Other Assets $2,985
Total Other Assets $8,693
Total Assets $97,246

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $6,053
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt $1,313
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $8,411

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $11,941
Total Long-Term Liabilities $11,941
Total Liabilities $20,352

Balance Sheet – Equity ($ thousands)

General Fund Balance $76,894
Total Fund Balances $76,894
Total Liabilities & Equity $97,246

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,158
DRG (Post-Oct 1) $697
Outlier Payments
DSH Adjustment $52
Eligible DSH % $0
Simulated MC Payments $5,926
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $64,450
Outpatient Revenue $206,152
Total Patient Revenue $270,603
Contractual Allowances & Discounts $170,613
Net Patient Revenue $99,990
Total Operating Expenses $82,051
Net Service Income $17,939
Other Income $734
Total Income $18,673
Other Expenses
Net Income $18,673

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $6,045
Medicaid Charges $37,730
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No