The Hospitals of Providence - East Campus

The Hospitals of Providence East Campus, located at 3280 Joe Battle Blvd in El Paso, TX, is a full-service, 218-bed hospital dedicated to providing expert and compassionate care close to home. Since 2008, the East Campus has been committed to serving the growing needs of Far East El Paso, offering advanced healthcare services such as emergency care, heart treatment, cancer care, women's health, and orthopedics. The hospital features a Level II Trauma Center, a Level III Neonatal Intensive Care Unit, and advanced surgical services, including robotic surgery. With a recent $20 million expansion, the East Campus continues to invest in the community by enhancing its facilities and technologies to ensure access to high-quality medical care. Our family of doctors, nurses, staff, and volunteers is here for you and your loved ones 24/7.

Identifiers

Hospital Name The Hospitals of Providence - East Campus
Facility ID 670047

Location

Address 3280 JOE BATTLE BLVD
City/Town El Paso
State TX
ZIP Code 79938
County/Parish EL PASO

Health System

Health System Tenet Healthcare Corporation
Health System Website Domain tenethealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 27
Health System Total Beds 7109
Health System Hospital Locations Arizona, California, Florida, Massachusetts, Michigan, Oklahoma, South Carolina, South Dakota, Tennessee and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Tenet Healthcare Corporation
Emergency Services Yes

Tasha Hopper, MSN, RN, NE-BC

Chief Executive Officer, The Hospitals of Providence East Campus

Quoted regarding the East Campus's commitment to caring for East El Paso and investment in community healthcare, specifically the $20 million expansion project to add a new 20-bed medical unit.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 218

Staffing & Personnel

FTE Employees on Payroll 777.7
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7584
Inpatient Days (Title XIX) 4128
Total Inpatient Days 65381
Bed Count 218
Available Bed Days 79570
Discharges (Title V) NA
Discharges (Title XVIII) 1310
Discharges (Title XIX) 332
Total Discharges 12864

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 6384
Inpatient Days (Title XIX; Adults & Peds) 2445
Total Inpatient Days (Adults & Peds) 49566
Bed Count (Adults & Peds) 182
Available Bed Days (Adults & Peds) 66430
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1310
Discharges (Title XIX; Adults & Peds) 332
Total Discharges (Adults & Peds) 12864

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 55%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 160

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 16.4
Readmission Score Hospital Return Days for Heart Failure Patients -43
Readmission Score Hospital Return Days for Pneumonia Patients 33.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.3
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.766
CAUTI SIR (Standardized Infection Ratio) 0.349
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.572
MRSA SIR (Standardized Infection Ratio) 0.364

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $14,045
Bad Debt Expense $25,999
Uncompensated Care Cost $16,179
Total Uncompensated Care $16,236

Operating Expenses ($ thousands)

Total Salaries $72,958
Overhead Expenses (Non-Salary) $166,077
Depreciation Expense $9,998
Total Operating Costs $211,706

Charges ($ thousands)

Inpatient Charges $1,731,723
Outpatient Charges $1,165,290
Total Patient Charges $2,897,014

Wage-Related Details ($ thousands)

Core Wage Costs $14,174
Wage Costs (RHC/FQHC)
Adjusted Salaries $72,958
Contract Labor (Patient Care) $11,779
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1
Short-Term Investments
Notes Receivable
Accounts Receivable $199,297
Allowance for Doubtful Accounts $-143,461
Inventory $3,745
Prepaid Expenses $8,407
Other Current Assets
Total Current Assets $75,066

Balance Sheet – Fixed Assets ($ thousands)

Land Value $9,508
Land Improvements Value $861
Building Value $104,047
Leasehold Improvements $2,042
Fixed Equipment Value $43,713
Major Movable Equipment $70,236
Minor Depreciable Equipment
Health IT Assets $7,450
Total Fixed Assets $129,367

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $42,524
Total Other Assets $42,524
Total Assets $246,958

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $14,897
Salaries & Wages Payable $2,077
Payroll Taxes Payable
Short-Term Debt $2,958
Deferred Revenue
Other Current Liabilities $302
Total Current Liabilities $20,235

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $5,683
Total Long-Term Liabilities $5,683
Total Liabilities $25,918

Balance Sheet – Equity ($ thousands)

General Fund Balance $221,040
Total Fund Balances $221,040
Total Liabilities & Equity $246,958

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $11,096
DRG (Post-Oct 1) $4,513
Outlier Payments
DSH Adjustment $825
Eligible DSH % $0
Simulated MC Payments $45,332
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,737,117
Outpatient Revenue $1,166,789
Total Patient Revenue $2,903,906
Contractual Allowances & Discounts $2,581,492
Net Patient Revenue $322,415
Total Operating Expenses $239,052
Net Service Income $83,363
Other Income $732
Total Income $84,095
Other Expenses
Net Income $84,095

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $45,251
Medicaid Charges $463,653
Net CHIP Revenue $76
CHIP Charges $1,812

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No