Mercy Hospital Ozark

Mercy Hospital Ozark, located at 801 West River Street in Ozark, AR, is your community hospital providing high-quality healthcare with a compassionate touch. As a 25-bed critical access hospital, we offer a wide range of services from wellness exams to comprehensive hospital care and emergency services, available 24/7. Our dedicated team of expert doctors, nurses, and technicians blends compassionate care with advanced medical resources. We are committed to meeting your spiritual needs and offer a swing bed program for those requiring additional recovery time. Experience the Mercy difference, where your health and well-being are our top priorities.

Identifiers

Hospital Name Mercy Hospital Ozark
Facility ID 041303

Location

Address 801 WEST RIVER STREET
City/Town Ozark
State AR
ZIP Code 72949
County/Parish FRANKLIN

Health System

Health System Mercy (MO)
Health System Website Domain mercy.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 33
Health System Total Beds 5401
Health System Hospital Locations Arkansas, Kansas, Missouri and Oklahoma

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Mercy (MO)
Emergency Services Yes

Jordan Cater

Administrator, Mercy Hospital Ozark

Jordan Cater serves as administrator and director of nursing for Mercy's critical access hospital in Ozark, Arkansas. Prior to joining Mercy in 2023, Jordan worked as a patient care technician in medical/surgical and behavioral health and progressed his healthcare career to emergency room nursing and nursing leadership in Waco, Texas.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 52.47
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 900
Inpatient Days (Title XIX) 43
Total Inpatient Days 2296
Bed Count 12
Available Bed Days 4380
Discharges (Title V) NA
Discharges (Title XVIII) 121
Discharges (Title XIX) 14
Total Discharges 274

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 369
Inpatient Days (Title XIX; Adults & Peds) 43
Total Inpatient Days (Adults & Peds) 899
Bed Count (Adults & Peds) 12
Available Bed Days (Adults & Peds) 4380
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 121
Discharges (Title XIX; Adults & Peds) 14
Total Discharges (Adults & Peds) 274

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 63%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 123

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $370
Bad Debt Expense $1,196
Uncompensated Care Cost $777
Total Uncompensated Care $1,196

Operating Expenses ($ thousands)

Total Salaries $5,571
Overhead Expenses (Non-Salary) $4,873
Depreciation Expense $418
Total Operating Costs $10,746

Charges ($ thousands)

Inpatient Charges $8,157
Outpatient Charges $23,445
Total Patient Charges $31,603

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1
Short-Term Investments
Notes Receivable
Accounts Receivable $2,955
Allowance for Doubtful Accounts $-1,438
Inventory $18
Prepaid Expenses $7
Other Current Assets $70
Total Current Assets $1,612

Balance Sheet – Fixed Assets ($ thousands)

Land Value $118
Land Improvements Value $172
Building Value $3,355
Leasehold Improvements $997
Fixed Equipment Value $578
Major Movable Equipment $2,436
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $4,432

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $6,044

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $64
Salaries & Wages Payable $160
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $-346
Total Current Liabilities $-122

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $-122

Balance Sheet – Equity ($ thousands)

General Fund Balance $6,165
Total Fund Balances $6,165
Total Liabilities & Equity $6,044

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $8,307
Outpatient Revenue $27,062
Total Patient Revenue $35,369
Contractual Allowances & Discounts $22,927
Net Patient Revenue $12,442
Total Operating Expenses $10,443
Net Service Income $1,998
Other Income $493
Total Income $2,492
Other Expenses
Net Income $2,492

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $1,444
Medicaid Charges $5,478
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No