South Pointe Hospital

Cleveland Clinic South Pointe Hospital, located at 20000 Harvard Road in Warrensville Heights, Ohio, is a 173-bed acute care community teaching hospital. Serving the healthcare needs of Cleveland's southeast suburbs since 1957, South Pointe combines skilled physicians, nurses, and staff to deliver patient-centered care that promotes healing of the mind, body, and spirit. Just minutes from I-480 and I-271, South Pointe offers a range of specialties, including a surgery center, intensive care unit, cancer care, cardiology, and emergency medicine. The hospital is recognized for its expertise and patient care in the region and across Ohio.

Identifiers

Hospital Name South Pointe Hospital
Facility ID 360144

Location

Address 20000 HARVARD ROAD
City/Town Warrensville Heights
State OH
ZIP Code 44122
County/Parish CUYAHOGA

Health System

Health System Cleveland Clinic
Health System Website Domain clevelandclinic.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 18
Health System Total Beds 5871
Health System Hospital Locations Florida and Ohio

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Cleveland Clinic
Emergency Services No

Arun Gupta, MD

Chief Medical Officer South Pointe Hospital

NA

Terri Murray, RN, MSN, NE-BC

Chief Nursing Officer South Pointe Hospital

NA

Brendan Murphy

Finance Director South Pointe Hospital

NA

Margaret McKenzie, MD, MS, FACOG

Vice President of Cleveland Clinic South Pointe Hospital and Marymount Hospital

Margaret McKenzie, MD, MS, FACOG, is the Vice President of Cleveland Clinic South Pointe Hospital and Marymount Hospital. [5] She was named President of South Pointe Hospital effective May 8, 2017. [7] In her institute, Dr. McKenzie is Director of Medical Student Education and Discipline Leader/Clerkship Director. [7] Dr. McKenzie has co-authored two books and has written several book chapters and articles in peer-reviewed journals. [7] She is a sought-after speaker locally, nationally and internationally. [7] After earning her medical degree from the Washington University School of Medicine in St. Louis, she completed internship and residency training in Obstetrics and Gynecology at University Hospitals of Cleveland. [7]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 180

Staffing & Personnel

FTE Employees on Payroll 661
FTE Interns & Residents 32.76

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7142
Inpatient Days (Title XIX) 1768
Total Inpatient Days 30106
Bed Count 172
Available Bed Days 62780
Discharges (Title V) NA
Discharges (Title XVIII) 1352
Discharges (Title XIX) 335
Total Discharges 6261

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 5395
Inpatient Days (Title XIX; Adults & Peds) 1341
Total Inpatient Days (Adults & Peds) 22416
Bed Count (Adults & Peds) 130
Available Bed Days (Adults & Peds) 47450
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1352
Discharges (Title XIX; Adults & Peds) 335
Total Discharges (Adults & Peds) 6261

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 60%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 201

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 27.9
Readmission Score Hospital Return Days for Pneumonia Patients 32.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.6
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.286
CAUTI SIR (Standardized Infection Ratio) 0.547
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.471
MRSA SIR (Standardized Infection Ratio) 0.244

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,725
Bad Debt Expense $4,168
Uncompensated Care Cost $3,776
Total Uncompensated Care $7,772

Operating Expenses ($ thousands)

Total Salaries $54,124
Overhead Expenses (Non-Salary) $94,785
Depreciation Expense $9,385
Total Operating Costs $121,719

Charges ($ thousands)

Inpatient Charges $219,305
Outpatient Charges $294,509
Total Patient Charges $513,814

Wage-Related Details ($ thousands)

Core Wage Costs $11,228
Wage Costs (RHC/FQHC)
Adjusted Salaries $56,876
Contract Labor (Patient Care) $7,856
Wage Costs (Part A Teaching) $24
Wage Costs (Interns & Residents) $982

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-5
Short-Term Investments $-106,932
Notes Receivable
Accounts Receivable $17,905
Allowance for Doubtful Accounts $-9,350
Inventory $3,140
Prepaid Expenses $130
Other Current Assets
Total Current Assets $-91,212

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,703
Land Improvements Value $8,438
Building Value $140,527
Leasehold Improvements $25
Fixed Equipment Value $699
Major Movable Equipment $26,759
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $59,345

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,525
Total Other Assets $3,525
Total Assets $-28,342

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,660
Salaries & Wages Payable $3,691
Payroll Taxes Payable
Short-Term Debt $5,142
Deferred Revenue
Other Current Liabilities $3,050
Total Current Liabilities $16,543

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $10,870
Unsecured Loans
Other Long-Term Liabilities $28
Total Long-Term Liabilities $10,898
Total Liabilities $27,441

Balance Sheet – Equity ($ thousands)

General Fund Balance $-55,783
Total Fund Balances $-55,783
Total Liabilities & Equity $-28,342

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $8,065
DRG (Post-Oct 1) $3,483
Outlier Payments
DSH Adjustment $370
Eligible DSH % $0
Simulated MC Payments $20,060
Total IME Payments $1,201

Revenue & Income Statement ($ thousands)

Inpatient Revenue $219,305
Outpatient Revenue $294,509
Total Patient Revenue $513,814
Contractual Allowances & Discounts $367,424
Net Patient Revenue $146,389
Total Operating Expenses $148,909
Net Service Income $-2,520
Other Income $-9,424
Total Income $-11,944
Other Expenses
Net Income $-11,944

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $21,408
Medicaid Charges $113,582
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No