Houston Methodist Willowbrook Hospital

Houston Methodist Willowbrook Hospital, a 358-bed not-for-profit, faith-based hospital located in Northwest Houston, has been providing specialized healthcare since 2000. As part of the Houston Methodist system, we offer a wide array of services including cardiology, neurology, orthopedics, and women's services, all delivered with a patient-focused approach in a warm and healing environment. We are Magnet recognized for nursing excellence and are committed to leading medicine in the community by providing exceptional care and advanced treatments. Visit us at 18220 State Highway 249 to experience the Houston Methodist Willowbrook difference.

Identifiers

Hospital Name Houston Methodist Willowbrook Hospital
Facility ID 450844

Location

Address 18220 STATE HIGHWAY 249
City/Town Houston
State TX
ZIP Code 77070
County/Parish HARRIS

Health System

Health System Houston Methodist
Health System Website Domain houstonmethodist.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 7
Health System Total Beds 2934
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Houston Methodist
Emergency Services Yes

No leaders were identified on Houston Methodist Willowbrook Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 313

Staffing & Personnel

FTE Employees on Payroll 2268.77
FTE Interns & Residents 3.06

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 23131
Inpatient Days (Title XIX) 11100
Total Inpatient Days 106185
Bed Count 346
Available Bed Days 126290
Discharges (Title V) NA
Discharges (Title XVIII) 4839
Discharges (Title XIX) 318
Total Discharges 22704

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 16695
Inpatient Days (Title XIX; Adults & Peds) 8773
Total Inpatient Days (Adults & Peds) 83304
Bed Count (Adults & Peds) 314
Available Bed Days (Adults & Peds) 114610
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4839
Discharges (Title XIX; Adults & Peds) 318
Total Discharges (Adults & Peds) 22704

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 77%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients Better Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 174

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 2.2
Readmission Score Hospital Return Days for Heart Failure Patients 11.7
Readmission Score Hospital Return Days for Pneumonia Patients 11.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 10.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 13.5
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.8
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.9
Readmission Score Rate of Readmission for CABG 10.6
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.689
CAUTI SIR (Standardized Infection Ratio) 0.481
SSI SIR (Standardized Infection Ratio) 0.850
CDI SIR (Standardized Infection Ratio) 0.198
MRSA SIR (Standardized Infection Ratio) 1.035

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $36,968
Bad Debt Expense $28,310
Uncompensated Care Cost $41,504
Total Uncompensated Care $41,504

Operating Expenses ($ thousands)

Total Salaries $199,414
Overhead Expenses (Non-Salary) $390,930
Depreciation Expense $37,134
Total Operating Costs $563,791

Charges ($ thousands)

Inpatient Charges $1,883,021
Outpatient Charges $1,939,809
Total Patient Charges $3,822,830

Wage-Related Details ($ thousands)

Core Wage Costs $56,124
Wage Costs (RHC/FQHC)
Adjusted Salaries $199,591
Contract Labor (Patient Care) $14,534
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $14
Short-Term Investments
Notes Receivable
Accounts Receivable $297,028
Allowance for Doubtful Accounts $-211,413
Inventory $12,404
Prepaid Expenses $1,010
Other Current Assets
Total Current Assets $99,043

Balance Sheet – Fixed Assets ($ thousands)

Land Value $9,718
Land Improvements Value $2,334
Building Value $394,613
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $214,489
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $295,343

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $22,212
Total Other Assets $22,212
Total Assets $416,598

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $17,374
Salaries & Wages Payable $15,779
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $12,088
Total Current Liabilities $-250,557

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $-250,557

Balance Sheet – Equity ($ thousands)

General Fund Balance $667,155
Total Fund Balances $667,155
Total Liabilities & Equity $416,598

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $43,283
DRG (Post-Oct 1) $13,819
Outlier Payments
DSH Adjustment $2,004
Eligible DSH % $0
Simulated MC Payments $67,729
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,883,984
Outpatient Revenue $1,939,809
Total Patient Revenue $3,823,793
Contractual Allowances & Discounts $3,161,964
Net Patient Revenue $661,829
Total Operating Expenses $590,344
Net Service Income $71,486
Other Income $4,450
Total Income $75,936
Other Expenses
Net Income $75,936

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $37,386
Medicaid Charges $263,234
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No