Providence St. Mary Medical Center

Providence St. Mary Medical Center, located at 18300 Highway 18 in Apple Valley, CA, is a leading healthcare provider dedicated to serving the High Desert community. Founded in 1956, we have grown into a comprehensive 213-bed hospital, offering a wide range of services, including emergency care, heart and vascular services, and specialized programs such as our NICU and robotic surgery. As part of the Providence family, we uphold core values of compassion, dignity, justice, excellence, and integrity in every aspect of patient care. We are committed to providing quality, safe, and customer-focused care with top physicians, advanced technology, and a caring staff.

Identifiers

Hospital Name Providence St. Mary Medical Center
Facility ID 050300

Location

Address 18300 HIGHWAY 18
City/Town Apple Valley
State CA
ZIP Code 92307
County/Parish SAN BERNARDINO

Health System

Health System Providence St. Joseph Health
Health System Website Domain providence.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 44
Health System Total Beds 9633
Health System Hospital Locations Alaska, California, Illinois, Montana, Oregon and Washington

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Providence St. Joseph Health
Emergency Services Yes

Randall Castillo

Chief Executive

Randall Castillo is the Chief Executive of Providence St. Mary Medical Center. He mentions that Providence St. Mary Medical Center has been a trusted health care partner in Apple Valley, California, for nearly 70 years and that their caregivers work shoulder-to-shoulder to bring hope and healing to patients and their families through leading-edge, compassionate care. [6, 7]

Charlie Abraham, MD

Chief Medical Officer

NA

Marilyn Drone

Chief Nursing Officer

NA

Eugene Gutierrez

Chief Financial Officer

NA

Judy Wagner

Chief Mission Integration

NA

Jean Holtman

Chief Human Resources Officer

NA

John Kozyra

Chief Philanthropy Officer

NA

Brian Hennebry

Executive Director, Strategy & Business Development

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 212

Staffing & Personnel

FTE Employees on Payroll 1254.81
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) 4874
Inpatient Days (Title XVIII) 13298
Inpatient Days (Title XIX) NA
Total Inpatient Days 69067
Bed Count 230
Available Bed Days 83950
Discharges (Title V) 680
Discharges (Title XVIII) 2298
Discharges (Title XIX) NA
Total Discharges 13663

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) 2199
Inpatient Days (Title XVIII; Adults & Peds) 11675
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 56342
Bed Count (Adults & Peds) 196
Available Bed Days (Adults & Peds) 71540
Discharges (Title V; Adults & Peds) 680
Discharges (Title XVIII; Adults & Peds) 2298
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 13663

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients reported significant challenges with transitions between departments in the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 53%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 179

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 20.9
Readmission Score Hospital Return Days for Heart Failure Patients 39.8
Readmission Score Hospital Return Days for Pneumonia Patients 41.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.5
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement 6.1
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,988
Bad Debt Expense $14,445
Uncompensated Care Cost $5,808
Total Uncompensated Care $9,923

Operating Expenses ($ thousands)

Total Salaries $138,291
Overhead Expenses (Non-Salary) $135,081
Depreciation Expense $8,406
Total Operating Costs $312,743

Charges ($ thousands)

Inpatient Charges $929,257
Outpatient Charges $764,699
Total Patient Charges $1,693,956

Wage-Related Details ($ thousands)

Core Wage Costs $38,208
Wage Costs (RHC/FQHC)
Adjusted Salaries $138,339
Contract Labor (Patient Care) $19,730
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $65,305
Short-Term Investments
Notes Receivable
Accounts Receivable $57,271
Allowance for Doubtful Accounts $-339
Inventory $5,318
Prepaid Expenses $324
Other Current Assets
Total Current Assets $211,202

Balance Sheet – Fixed Assets ($ thousands)

Land Value $47,434
Land Improvements Value $2,213
Building Value $116,048
Leasehold Improvements $450
Fixed Equipment Value $24,483
Major Movable Equipment $92,520
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $116,665

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $272,537
Other Assets $2,277
Total Other Assets $274,814
Total Assets $602,680

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $20,113
Salaries & Wages Payable $5,847
Payroll Taxes Payable $163
Short-Term Debt $858
Deferred Revenue $486
Other Current Liabilities $6,330
Total Current Liabilities $36,772

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $40,247
Unsecured Loans
Other Long-Term Liabilities $2,914
Total Long-Term Liabilities $43,161
Total Liabilities $79,933

Balance Sheet – Equity ($ thousands)

General Fund Balance $522,747
Total Fund Balances $522,747
Total Liabilities & Equity $602,680

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $7,832
DRG (Post-Oct 1) $22,494
Outlier Payments
DSH Adjustment $2,463
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $929,261
Outpatient Revenue $764,398
Total Patient Revenue $1,693,658
Contractual Allowances & Discounts $1,325,984
Net Patient Revenue $367,674
Total Operating Expenses $372,645
Net Service Income $-4,971
Other Income $2,266
Total Income $-2,705
Other Expenses
Net Income $-2,705

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $60,099
Medicaid Charges $654,147
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No