Paul Oliver Memorial Hospital

Paul Oliver Memorial Hospital, part of Munson Healthcare and located in Frankfort, Michigan, provides comprehensive and quality healthcare with a personal touch. Overlooking Lake Michigan, our critical access hospital offers a wide range of services, including 24/7 emergency care, diagnostics, specialty treatments, and rehabilitation. We are dedicated to keeping you healthy with convenient virtual care and expert services close to home. Our skilled nurses, physicians, and therapists are prepared to deliver the care you need, from infusions to mammograms to physical therapy. The Paul Oliver Living and Rehabilitation Center offers high-quality long-term care with a 5-star rating.

Identifiers

Hospital Name Paul Oliver Memorial Hospital
Facility ID 231300

Location

Address 224 PARK AVENUE
City/Town Frankfort
State MI
ZIP Code 49635
County/Parish BENZIE

Health System

Health System Munson Healthcare
Health System Website Domain munsonhealthcare.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 703
Health System Hospital Locations Michigan

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Government - Local
Ownership Details Munson Healthcare
Emergency Services Yes

Kelly Tomaszewski

Community President

Kelly Tomaszewski was named Community President at Manistee Hospital and Paul Oliver Memorial Hospital in February 2023. She previously served as Chief Operating Officer and Chief Nursing Officer at Manistee Hospital, and prior to that, as Chief Nursing Officer at Paul Oliver Memorial Hospital. Kelly began her career at Munson Healthcare in 2014 as a Manistee Hospital house supervisor.

Mark Kuiper, M.D.

Chief of Staff

Mark Kuiper, M.D., is the Chief of Staff for Paul Oliver Memorial Hospital and Medical Director at Frankfort Medical Group and Empire Family Care.

Jennifer Singleton, M.D.

Medical Director, Emergency Department

Jennifer Singleton, M.D., is the Medical Director at Paul Oliver Memorial Hospital's Emergency Department.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 8

Staffing & Personnel

FTE Employees on Payroll 92.81
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 27
Inpatient Days (Title XIX) NA
Total Inpatient Days 53
Bed Count 8
Available Bed Days 2920
Discharges (Title V) NA
Discharges (Title XVIII) 8
Discharges (Title XIX) NA
Total Discharges 18

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 21
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 47
Bed Count (Adults & Peds) 8
Available Bed Days (Adults & Peds) 2920
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 8
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 18

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 90

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) Not Available
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Not Available
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Number of Cases Too Small
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $65
Bad Debt Expense $772
Uncompensated Care Cost $398
Total Uncompensated Care $2,076

Operating Expenses ($ thousands)

Total Salaries $11,003
Overhead Expenses (Non-Salary) $13,610
Depreciation Expense $814
Total Operating Costs $23,068

Charges ($ thousands)

Inpatient Charges $4,084
Outpatient Charges $46,905
Total Patient Charges $50,988

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $7,197
Short-Term Investments
Notes Receivable
Accounts Receivable $6,422
Allowance for Doubtful Accounts $-4,096
Inventory
Prepaid Expenses $104
Other Current Assets $111
Total Current Assets $10,765

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $25,773
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $7,897

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $483
Total Other Assets $483
Total Assets $19,144

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $719
Salaries & Wages Payable $802
Payroll Taxes Payable
Short-Term Debt $5
Deferred Revenue
Other Current Liabilities $2,107
Total Current Liabilities $3,633

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $272
Total Long-Term Liabilities $272
Total Liabilities $3,905

Balance Sheet – Equity ($ thousands)

General Fund Balance $15,240
Total Fund Balances $15,240
Total Liabilities & Equity $19,144

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $4,094
Outpatient Revenue $47,866
Total Patient Revenue $51,960
Contractual Allowances & Discounts $28,561
Net Patient Revenue $23,399
Total Operating Expenses $24,612
Net Service Income $-1,213
Other Income $1,500
Total Income $287
Other Expenses
Net Income $287

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $1,452
Medicaid Charges $6,918
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No