CentraCare - Rice Memorial Hospital

CentraCare - Rice Memorial Hospital, located in Willmar, MN, is your community healthcare hub, offering advanced medical care with a personal touch. With 136 licensed beds and a Level III Trauma Center designation, we provide expert emergency services and convenient access to over 40 specialty services. Proudly serving a 14-county region, our hospital has been a vital part of the community since 1937. Experience comprehensive and compassionate care for you and your family at CentraCare - Rice Memorial Hospital.

Identifiers

Hospital Name CentraCare - Rice Memorial Hospital
Facility ID 240088

Location

Address 301 BECKER AVE SW
City/Town Willmar
State MN
ZIP Code 56201
County/Parish KANDIYOHI

Health System

Health System CentraCare
Health System Website Domain centracare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 9
Health System Total Beds 772
Health System Hospital Locations Minnesota

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Local
Ownership Details CentraCare
Emergency Services Yes

Craig Henneman

President, CentraCare - Willmar

Appointed effective April 14, 2025, succeeding Mike Schramm. Has been with CentraCare for 20 years in various leadership roles, including President of CentraCare - Paynesville and Executive Director of Surgical Services at St. Cloud Hospital. Played a key role in co-leading CentraCare's COVID-19 response and Incident Command team. Advocate for employees and passionate about the connection between workplace culture, quality, safety, and patient care.

Kathy Dillon

+VP/Chief Nursing Officer -- Acute Care at Rice Memorial Hospital

Has worked as Director Information Management and Director of Inpatient Services at Rice Memorial Hospital. Attended College of Saint Teresa, College of St. Scholastica.

Jessica Vagle

Senior Director Acute Care and Care Management at Rice Memorial Hospital

NA

Dr Michael May

Acute Medical Director at Rice Memorial Hospital

NA

Jennifer Gearman

Executive Director - Lakeland Auditorium

Listed under CentraCare - Rice Memorial Hospital - Lakeland Auditorium on Medi-Sota site. Role may be specific to Lakeland Auditorium.

Dennis Gillen, MD

Medical Director, CentraCare Health Rice Memorial Hospital / ED Medical Director

Joined EPPA in 2019, serving the central Minnesota community at CentraCare St Cloud Hospital. Assumed the role of CentraCare EMS Medical Director in 2020. Recently became the ED Medical Director at Rice Memorial Hospital while still maintaining clinical practice at St Cloud Hospital. Dedicated to providing high-quality care and driving positive change.

Residency Programs

Allopathic Residency Program No
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 128

Staffing & Personnel

FTE Employees on Payroll 632.82
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2113
Inpatient Days (Title XIX) 819
Total Inpatient Days 7993
Bed Count 81
Available Bed Days 29565
Discharges (Title V) NA
Discharges (Title XVIII) 561
Discharges (Title XIX) 114
Total Discharges 2446

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2029
Inpatient Days (Title XIX; Adults & Peds) 769
Total Inpatient Days (Adults & Peds) 7665
Bed Count (Adults & Peds) 73
Available Bed Days (Adults & Peds) 26645
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 561
Discharges (Title XIX; Adults & Peds) 114
Total Discharges (Adults & Peds) 2446

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 54%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 154

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 1.8
Readmission Score Hospital Return Days for Pneumonia Patients -2.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 7.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) 1.227
SSI SIR (Standardized Infection Ratio) 0.454
CDI SIR (Standardized Infection Ratio) 0.772
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $648
Bad Debt Expense $504
Uncompensated Care Cost $855
Total Uncompensated Care $8,160

Operating Expenses ($ thousands)

Total Salaries $60,091
Overhead Expenses (Non-Salary) $82,015
Depreciation Expense $6,355
Total Operating Costs $128,852

Charges ($ thousands)

Inpatient Charges $70,775
Outpatient Charges $219,799
Total Patient Charges $290,574

Wage-Related Details ($ thousands)

Core Wage Costs $12,279
Wage Costs (RHC/FQHC)
Adjusted Salaries $60,091
Contract Labor (Patient Care) $3,403
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $4,479
Short-Term Investments
Notes Receivable
Accounts Receivable $34,234
Allowance for Doubtful Accounts $-17,396
Inventory $2,364
Prepaid Expenses $794
Other Current Assets
Total Current Assets $24,910

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,509
Land Improvements Value $1,155
Building Value $74,301
Leasehold Improvements
Fixed Equipment Value $26,380
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $65,507

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $512
Other Assets $12,761
Total Other Assets $44,041
Total Assets $134,458

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $6,493
Salaries & Wages Payable $9,323
Payroll Taxes Payable
Short-Term Debt $860
Deferred Revenue
Other Current Liabilities $270
Total Current Liabilities $16,945

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $6,182
Unsecured Loans
Other Long-Term Liabilities $544
Total Long-Term Liabilities $6,725
Total Liabilities $23,671

Balance Sheet – Equity ($ thousands)

General Fund Balance $110,787
Total Fund Balances $110,787
Total Liabilities & Equity $134,458

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,421
DRG (Post-Oct 1) $3,992
Outlier Payments
DSH Adjustment $401
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $75,179
Outpatient Revenue $230,882
Total Patient Revenue $306,061
Contractual Allowances & Discounts $165,665
Net Patient Revenue $140,396
Total Operating Expenses $142,106
Net Service Income $-1,710
Other Income $4,229
Total Income $2,519
Other Expenses
Net Income $2,519

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $17,172
Medicaid Charges $55,200
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No