Massachusetts General Hospital, located at 55 Fruit Street in Boston, MA, is a world-renowned academic medical center and the original and largest teaching hospital of Harvard Medical School. Consistently ranked among America's best hospitals by U.S. News & World Report, Mass General offers advanced diagnostic and therapeutic care across virtually every specialty and subspecialty of medicine and surgery. As the largest hospital-based research program in the United States, Mass General is dedicated to leading-edge research, innovation, and exceptional patient care. With over 200 years of experience in caring for patients worldwide, it is an internationally recognized referral center for the most complex cases.
| Hospital Name | Massachusetts General Hospital |
|---|---|
| Facility ID | 220071 |
| Address | 55 FRUIT STREET |
|---|---|
| City/Town | Boston |
| State | MA |
| ZIP Code | 2114 |
| County/Parish | SUFFOLK |
| Health System | Mass General Brigham |
|---|---|
| Health System Website Domain | massgeneralbrigham.org |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 11 |
|---|---|
| Health System Total Beds | 3086 |
| Health System Hospital Locations | Massachusetts and New Hampshire |
| Hospital Type | Acute Care Hospitals |
|---|---|
| Hospital Ownership | Voluntary non-profit - Private |
| Ownership Details | Mass General Brigham |
| Emergency Services | Yes |
No leaders were identified on Massachusetts General Hospital's website
| Allopathic Residency Program | Yes |
|---|---|
| Dental Residency Program | Yes |
| Osteopathic Residency Program | No |
| Other Residency Programs | Yes |
| Pediatric Residency Program | No |
| Licensed Beds | 907 |
|---|
| FTE Employees on Payroll | 18798.48 |
|---|---|
| FTE Interns & Residents | 696.69 |
| Inpatient Days (Title V) | NA |
|---|---|
| Inpatient Days (Title XVIII) | 116134 |
| Inpatient Days (Title XIX) | 35607 |
| Total Inpatient Days | 337056 |
| Bed Count | 997 |
| Available Bed Days | 363905 |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | 14810 |
| Discharges (Title XIX) | 12407 |
| Total Discharges | 44240 |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | 102159 |
| Inpatient Days (Title XIX; Adults & Peds) | 28598 |
| Total Inpatient Days (Adults & Peds) | 275510 |
| Bed Count (Adults & Peds) | 843 |
| Available Bed Days (Adults & Peds) | 307695 |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | 14810 |
| Discharges (Title XIX; Adults & Peds) | 12407 |
| Total Discharges (Adults & Peds) | 44240 |
| Care Quality Stengths | High overall patient satisfaction. |
|---|---|
| Care Quality Concerns | Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital. |
| Nurse Communication – Star Rating | |
|---|---|
| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 85% |
|---|
| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | No Different Than National Average |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | Better Than National Average |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | Better Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | Better Than National Average |
| Mortality Group – Death Rate for Stroke Patients | No Different Than National Average |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | No Different Than National Average |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | Better Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | Better Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | 288 |
|---|
| Readmission Score Hospital Return Days for Heart Attack Patients | 23.7 |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | 27.5 |
| Readmission Score Hospital Return Days for Pneumonia Patients | 20.7 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | 10.5 |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | 12.6 |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | 3.9 |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | 0.6 |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.8 |
| Readmission Score Rate of Readmission for CABG | 10.1 |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 20.3 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 19.3 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | 4.4 |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 14.3 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 15.9 |
| Readmission Group Hospital Return Days for Heart Attack Patients | More Days Than Average per 100 Discharges |
| Readmission Group Hospital Return Days for Heart Failure Patients | More Days Than Average per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | More Days Than Average per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | Better Than the National Rate |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Worse Than the National Rate |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Better Than the National Rate |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | Better than expected |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission for CABG | No Different Than the National Rate |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | 0.651 |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | 0.865 |
| SSI SIR (Standardized Infection Ratio) | 0.987 |
| CDI SIR (Standardized Infection Ratio) | 1.007 |
| MRSA SIR (Standardized Infection Ratio) | 0.700 |
| Fiscal Year Begin | Oct 01, 2021 |
|---|---|
| Fiscal Year End | Sep 30, 2022 |
| Charity Care Cost | $31,145 |
|---|---|
| Bad Debt Expense | $61,339 |
| Uncompensated Care Cost | $47,849 |
| Total Uncompensated Care | $231,966 |
| Total Salaries | $1,854,357 |
|---|---|
| Overhead Expenses (Non-Salary) | $3,217,802 |
| Depreciation Expense | $236,994 |
| Total Operating Costs | $2,992,186 |
| Inpatient Charges | $5,420,262 |
|---|---|
| Outpatient Charges | $6,237,960 |
| Total Patient Charges | $11,658,222 |
| Core Wage Costs | $402,495 |
|---|---|
| Wage Costs (RHC/FQHC) | $1,816 |
| Adjusted Salaries | $1,852,562 |
| Contract Labor (Patient Care) | $72,500 |
| Wage Costs (Part A Teaching) | $5,069 |
| Wage Costs (Interns & Residents) | $9,293 |
| Cash & Bank Balances | $2,827 |
|---|---|
| Short-Term Investments | $459,367 |
| Notes Receivable | |
| Accounts Receivable | $474,279 |
| Allowance for Doubtful Accounts | |
| Inventory | |
| Prepaid Expenses | |
| Other Current Assets | $106,360 |
| Total Current Assets | $1,163,388 |
| Land Value | $19,058 |
|---|---|
| Land Improvements Value | $1,924 |
| Building Value | $3,464,293 |
| Leasehold Improvements | |
| Fixed Equipment Value | |
| Major Movable Equipment | $1,057,076 |
| Minor Depreciable Equipment | |
| Health IT Assets | |
| Total Fixed Assets | $1,976,742 |
| Long-Term Investments | $70,311 |
|---|---|
| Other Assets | $2,286,227 |
| Total Other Assets | $2,356,538 |
| Total Assets | $5,496,668 |
| Accounts Payable | $201,059 |
|---|---|
| Salaries & Wages Payable | $268,583 |
| Payroll Taxes Payable | |
| Short-Term Debt | $65,096 |
| Deferred Revenue | |
| Other Current Liabilities | $161,158 |
| Total Current Liabilities | $695,896 |
| Mortgage Debt | |
|---|---|
| Long-Term Notes Payable | $489,510 |
| Unsecured Loans | |
| Other Long-Term Liabilities | $765,243 |
| Total Long-Term Liabilities | $1,254,752 |
| Total Liabilities | $1,950,648 |
| General Fund Balance | $3,546,020 |
|---|---|
| Total Fund Balances | $3,546,020 |
| Total Liabilities & Equity | $5,496,668 |
| DRG (Non-Outlier) | |
|---|---|
| DRG (Pre-Oct 1) | |
| DRG (Post-Oct 1) | $277,535 |
| Outlier Payments | |
| DSH Adjustment | $10,095 |
| Eligible DSH % | $0 |
| Simulated MC Payments | $83,894 |
| Total IME Payments | $86,468 |
| Inpatient Revenue | $5,389,155 |
|---|---|
| Outpatient Revenue | $6,508,113 |
| Total Patient Revenue | $11,897,268 |
| Contractual Allowances & Discounts | $8,393,209 |
| Net Patient Revenue | $3,504,059 |
| Total Operating Expenses | $5,077,758 |
| Net Service Income | $-1,573,699 |
| Other Income | $1,773,114 |
| Total Income | $199,415 |
| Other Expenses | |
| Net Income | $199,415 |
| Cost-to-Charge Ratio | $0 |
|---|---|
| Net Medicaid Revenue | $295,450 |
| Medicaid Charges | $1,715,380 |
| Net CHIP Revenue | |
| CHIP Charges |
| EHR | Epic |
|---|---|
| EHR Version | EpicCare Inpatient (not Community Connect) |
| EHR is Changing | No |
| ERP | Workday |
|---|---|
| ERP Version | NA |
| EHR is Changing | No |