Lahey Hospital & Medical Center

Identifiers

Hospital Name	Lahey Hospital & Medical Center
Facility ID	220171

Location

Address	41 & 45 MALL ROAD
City/Town	Burlington
State	MA
ZIP Code	1803
County/Parish	MIDDLESEX

Health System

Health System	Beth Israel Lahey Health
Health System Website Domain	bilh.org
Recently Joined Health System (Past 4 Years)	No

Health System Size & Scope

Health System Total Hospitals	11
Health System Total Beds	2248
Health System Hospital Locations	Massachusetts and New Hampshire

Ownership & Characteristics

Hospital Type	Acute Care Hospitals
Hospital Ownership	Voluntary non-profit - Private
Ownership Details	Beth Israel Lahey Health
Emergency Services	Yes

Susan Moffatt-Bruce, MD, PhD

President

Susan Moffatt-Bruce, MD, PhD is Divisional President and President of Lahey Hospital & Medical Center (LHMC). She leads the 344-bed academic medical center known for its innovative technology, pioneering medical treatment, and leading-edge research. Susan joined LHMC in 2023. Previously, she served as Chief Executive Officer of the Royal College of Physicians and Surgeons of Canada and also led University Hospital, a 700-bed academic medical center at The Ohio State University Wexner Medical Center.

Dwayne Oxley

Interim Chief Financial Officer

Randolph "Randy" Howard Jr., FACHE

Senior Vice President & Chief Operating Officer

Randolph “Randy” Howard Jr., FACHE, joined Lahey Hospital & Medical Center (LHMC) as senior vice president and chief operating officer. He is responsible for overseeing day-to-day operations and strategic leadership at the hospital and associated sites. Howard has over 30 years of experience in healthcare, including 20 years in the U.S. Army. Prior to LHMC, he was chief operating officer for St. Catherine of Siena Hospital.

Sheri Keitz, MD, PhD

Chair, Department of Medicine

John K. Lew

Vice President, Human Resources Business Partners

Scott James, DNP, MBA, RN, NEA-BC

Senior Vice President, Chief Nursing Officer

Jeffrey Marx, MD

Interim Chief Medical Officer, Chief Value Officer

Anne Mosenthal, MD, FACS

Chief Academic Officer

Anne Mosenthal, MD, serves as the Chief Academic Officer at Lahey Hospital and Medical Center and the Regional Executive Dean of the UMass Chan-Lahey Regional Campus Medical School.

Julia Parrillo

Vice President, Philanthropy

Julia Parrillo is the Divisional Vice President, Philanthropy, for Lahey Hospital & Medical Center and Diversified Services, Beth Israel Lahey Health.

Steven Stain, MD

Chair, Department of Surgery

Residency Programs

Allopathic Residency Program	Yes
Dental Residency Program	No
Osteopathic Residency Program	No
Other Residency Programs	No
Pediatric Residency Program	No

Capacity & Services

Licensed Beds	327

Staffing & Personnel

FTE Employees on Payroll	4676
FTE Interns & Residents	188.43

Inpatient Utilization

Inpatient Days (Title V)	NA
Inpatient Days (Title XVIII)	50060
Inpatient Days (Title XIX)	11185
Total Inpatient Days	118448
Bed Count	345
Available Bed Days	124317
Discharges (Title V)	NA
Discharges (Title XVIII)	8646
Discharges (Title XIX)	1583
Total Discharges	20747

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds)	NA
Inpatient Days (Title XVIII; Adults & Peds)	44117
Inpatient Days (Title XIX; Adults & Peds)	9714
Total Inpatient Days (Adults & Peds)	102875
Bed Count (Adults & Peds)	293
Available Bed Days (Adults & Peds)	106945
Discharges (Title V; Adults & Peds)	NA
Discharges (Title XVIII; Adults & Peds)	8646
Discharges (Title XIX; Adults & Peds)	1583
Total Discharges (Adults & Peds)	20747

Quality Summary

Care Quality Stengths	Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns	Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital	71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients	No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients	No Different Than National Average
Mortality Group – Death Rate for COPD Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients	Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients	Better Than National Average
Mortality Group – Death Rate for Stroke Patients	No Different Than National Average
Mortality Group – Pressure Ulcer Rate	No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications	No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate	No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate	Worse Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate	No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate	No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate	No Different Than National Average
Mortality Group – Postoperative Sepsis Rate	No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate	No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate	No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite	No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better)	233

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients	-8.5
Readmission Score Hospital Return Days for Heart Failure Patients	1.6
Readmission Score Hospital Return Days for Pneumonia Patients	-14.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	12
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	6.8
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	13.1
Readmission Score Rate of Readmission for CABG	10.9
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	19
Readmission Score Heart Failure (HF) 30-Day Readmission Rate	20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement	5.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide)	14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate	15.6
Readmission Group Hospital Return Days for Heart Attack Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients	Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission for CABG	No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement	No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide)	No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate	No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio)	1.006
CAUTI SIR (Standardized Infection Ratio)	0.469
SSI SIR (Standardized Infection Ratio)	0.533
CDI SIR (Standardized Infection Ratio)	0.631
MRSA SIR (Standardized Infection Ratio)	0.493

Fiscal Period

Fiscal Year Begin	Oct 01, 2021
Fiscal Year End	Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost	$8,506
Bad Debt Expense	$17,769
Uncompensated Care Cost	$15,231
Total Uncompensated Care	$31,815

Operating Expenses ($ thousands)

Total Salaries	$597,594
Overhead Expenses (Non-Salary)	$758,951
Depreciation Expense	$67,251
Total Operating Costs	$889,285

Charges ($ thousands)

Inpatient Charges	$788,780
Outpatient Charges	$1,482,182
Total Patient Charges	$2,270,963

Wage-Related Details ($ thousands)

Core Wage Costs	$109,462
Wage Costs (RHC/FQHC)
Adjusted Salaries	$597,594
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)	$961
Wage Costs (Interns & Residents)	$3,583

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances	$43,403
Short-Term Investments
Notes Receivable
Accounts Receivable	$99,873
Allowance for Doubtful Accounts
Inventory	$15,712
Prepaid Expenses	$4,472
Other Current Assets
Total Current Assets	$190,487

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments	$55,293
Other Assets	$38,247
Total Other Assets	$93,540
Total Assets	$284,027

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable	$56,544
Salaries & Wages Payable	$37,871
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities	$49,293
Total Current Liabilities	$229,200

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities	$30,753
Total Long-Term Liabilities	$30,753
Total Liabilities	$259,952

Balance Sheet – Equity ($ thousands)

General Fund Balance	$24,074
Total Fund Balances	$24,074
Total Liabilities & Equity	$284,027

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)	$130,806
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments	$60,795
Total IME Payments	$29,113

Revenue & Income Statement ($ thousands)

Inpatient Revenue	$788,814
Outpatient Revenue	$1,482,148
Total Patient Revenue	$2,270,963
Contractual Allowances & Discounts	$1,279,849
Net Patient Revenue	$991,114
Total Operating Expenses	$1,033,235
Net Service Income	$-42,121
Other Income	$67,095
Total Income	$24,974
Other Expenses	$24,790
Net Income	$184

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio	$0
Net Medicaid Revenue	$63,988
Medicaid Charges	$190,657
Net CHIP Revenue
CHIP Charges

EHR Information

EHR	Epic
EHR Version	EpicCare Inpatient (not Community Connect)
EHR is Changing	Yes--In Process of Replacing

ERP Information

ERP	Workday
ERP Version	NA
EHR is Changing	No