PIH Health Good Samaritan Hospital

Located in the heart of Los Angeles at 1225 Wilshire Boulevard, PIH Health Good Samaritan Hospital is a 408-bed non-profit acute care facility with a rich history dating back to 1885. As the oldest hospital in Los Angeles and a part of the PIH Health network since 2019, we provide compassionate, patient-centered care to meet the diverse needs of our community. Our downtown campus includes a hospital and a medical office building, offering a comprehensive range of services, including specialized care in cardiology, oncology, women's health, and emergency services. We are committed to investing in the community's health and wellness, providing financial assistance and outreach programs to improve access to quality healthcare for all. Nationally recognized for excellence, PIH Health Good Samaritan Hospital is dedicated to delivering advanced medical technology and a holistic approach to health.

Identifiers

Hospital Name PIH Health Good Samaritan Hospital
Facility ID 050471

Location

Address 1225 WILSHIRE BOULEVARD
City/Town Los Angeles
State CA
ZIP Code 90017
County/Parish LOS ANGELES

Health System

Health System PIH Health
Health System Website Domain pihhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 1094
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details PIH Health
Emergency Services No

Patrick Rohan

Chief Executive Officer, Good Samaritan Hospital

Patrick Rohan, FACHE, was named Chief Executive Officer (CEO) of Good Samaritan Hospital in October 2023. Since joining the hospital, he has led transformative growth initiatives, including the opening of a new Cardiac Catheterization Lab and Progressive Care Unit (PCU). Under his leadership, the hospital has introduced cutting-edge technology, including advanced robotic surgical systems and state-of-the-art ultrasound technology, further enhancing patient care and surgical precision. Rohan is also spearheading the development of a new $1.2 billion hospital, set to break ground in summer 2024, a project that will redefine healthcare access and innovation for the community. Additionally, during his tenure, Good Samaritan Hospital has achieved its highest employee and physician engagement scores in years, reflecting his commitment to a positive workplace culture and exceptional patient care. Beyond the hospital, Rohan is deeply engaged in the community. He serves on the Los Gatos Chamber of Commerce Board of Directors and has overseen substantial grantmaking efforts to organizations such as Mother's Milk Bank, March of Dimes, United Way, as well as to the City of San Jose to help address homelessness, reinforcing his dedication to improving the well-being of the broader community. Before joining Good Samaritan Hospital, Rohan served as CEO of Medical City Frisco, where he oversaw major expansions, including a complex spine deformity program, advanced cardiac and oncology services, a $54 million medical office building, and a $91 million patient tower expansion. Prior to that, he held executive leadership roles at Medical City Plano and several HCA Healthcare hospitals in Florida. Rohan holds a Master of Business Administration and a Bachelor of Arts in Business Management from Florida Atlantic University. He is a Fellow of the American College of Healthcare Executives (FACHE) and was recognized as a “40 Under 40” honoree by the Dallas Business Journal in 2021.

Rich Briones, MD

Chief Medical Officer, Good Samaritan Hospital

Dr. Rich Briones has served as Chief Medical Officer (CMO) of Good Samaritan Hospital since January 2022, bringing more than 20 years of clinical experience as a board-certified anesthesiologist. A dedicated physician leader, he is passionate about delivering high-quality, compassionate care and improving the health of the community at large. Dr. Briones has played a key role in advancing physician-nurse collaboration, ensuring seamless care integration, and driving service line growth.

Nancy Charron-Escribano, MSN

Chief Nursing Officer, Good Samaritan Hospital

Nancy Charron-Escribano, MSN, was appointed Chief Nursing Officer (CNO) at Good Samaritan Hospital in August 2024, bringing over 29 years of healthcare experience, including 12 years in leadership. A dedicated advocate for patient care, nursing excellence, and staff development, she is committed to fostering a collaborative and high-performing nursing culture.

Geoff Hill

Chief Operating Officer, Good Samaritan Hospital

Geoff Hill joined Good Samaritan Hospital as Chief Operating Officer (COO) in March 2025, bringing over a decade of leadership experience within HCA Healthcare. With a strong background in hospital operations, strategic growth, and financial management, he is dedicated to enhancing patient care, optimizing hospital performance, and expanding key service lines.

Wesley Heartfield MD

President of Medical Staff at PIH Health Good Samaritan Hospital

NA

Jason Fischer

Chief Information Officer and Vice President of Operations for PIH Health Good Samaritan Hospital

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 380

Staffing & Personnel

FTE Employees on Payroll 1335.12
FTE Interns & Residents 8.44

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 14075
Inpatient Days (Title XIX) 10925
Total Inpatient Days 64566
Bed Count 318
Available Bed Days 116070
Discharges (Title V) NA
Discharges (Title XVIII) 2818
Discharges (Title XIX) 1636
Total Discharges 11820

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 10051
Inpatient Days (Title XIX; Adults & Peds) 8761
Total Inpatient Days (Adults & Peds) 48779
Bed Count (Adults & Peds) 256
Available Bed Days (Adults & Peds) 93440
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2818
Discharges (Title XIX; Adults & Peds) 1636
Total Discharges (Adults & Peds) 11820

Quality Summary

Care Quality Stengths
Care Quality Concerns Low overall patient satisfaction. Patients reported significant challenges with transitions between departments in the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 62%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 266

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 55.2
Readmission Score Hospital Return Days for Heart Failure Patients 29.4
Readmission Score Hospital Return Days for Pneumonia Patients 30.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.9
Readmission Score Rate of Readmission for CABG 11
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.4
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,686
Bad Debt Expense $4,977
Uncompensated Care Cost $5,857
Total Uncompensated Care $11,106

Operating Expenses ($ thousands)

Total Salaries $149,499
Overhead Expenses (Non-Salary) $251,526
Depreciation Expense $7,032
Total Operating Costs $353,243

Charges ($ thousands)

Inpatient Charges $1,455,395
Outpatient Charges $545,094
Total Patient Charges $2,000,489

Wage-Related Details ($ thousands)

Core Wage Costs $32,563
Wage Costs (RHC/FQHC)
Adjusted Salaries $149,499
Contract Labor (Patient Care) $23,788
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $2,407
Short-Term Investments
Notes Receivable $4,849
Accounts Receivable $455,183
Allowance for Doubtful Accounts $-362,988
Inventory $5,549
Prepaid Expenses $6,115
Other Current Assets $45,020
Total Current Assets $310,616

Balance Sheet – Fixed Assets ($ thousands)

Land Value $204,149
Land Improvements Value $274
Building Value $46,842
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $85,764
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $312,045

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $78,096
Other Assets $8,574
Total Other Assets $86,670
Total Assets $709,332

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $73,245
Salaries & Wages Payable $22,468
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $7,030
Other Current Liabilities $149,611
Total Current Liabilities $258,193

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $31,434
Total Long-Term Liabilities $31,434
Total Liabilities $289,627

Balance Sheet – Equity ($ thousands)

General Fund Balance $361,581
Total Fund Balances $419,705
Total Liabilities & Equity $709,332

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $46,052
Outlier Payments
DSH Adjustment $5,866
Eligible DSH % $0
Simulated MC Payments $29,693
Total IME Payments $720

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,455,395
Outpatient Revenue $545,094
Total Patient Revenue $2,000,489
Contractual Allowances & Discounts $1,600,868
Net Patient Revenue $399,621
Total Operating Expenses $440,969
Net Service Income $-41,348
Other Income $30,862
Total Income $-10,486
Other Expenses
Net Income $-10,486

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $51,776
Medicaid Charges $619,762
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Altera Sunrise
EHR Version Sunrise
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No