Cleveland Clinic Akron General

Cleveland Clinic Akron General, located at 1 Akron General Avenue, Akron, OH, is a nationally ranked, 532-bed non-profit teaching hospital and a vital hub within the Cleveland Clinic's Southern Region. As a Level I Trauma Center accredited by the Joint Commission with a Gold Seal of Approval™ for stroke care, we offer advanced technology and expert care 24/7. We are committed to improving the health and lives of the communities we serve. Our state-of-the-art Emergency Department expedites care from admittance to discharge, and we have been honored by U.S. News & World Report and received Magnet status from the American College of Nursing, reflecting our dedication to excellence.

Identifiers

Hospital Name Cleveland Clinic Akron General
Facility ID 360027

Location

Address 1 AKRON GENERAL AVENUE
City/Town Akron
State OH
ZIP Code 44307
County/Parish SUMMIT

Health System

Health System Cleveland Clinic
Health System Website Domain clevelandclinic.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 18
Health System Total Beds 5871
Health System Hospital Locations Florida and Ohio

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Cleveland Clinic
Emergency Services Yes

Teri Lash-Ritter, MD

President, South Submarket and Akron General

Has been with the health system since 2011. Began new role as President Feb 1, 2025. Was chief medical officer at Akron General and Lodi hospitals since 2019. Prior to that, served as associate chief experience officer at Akron General and medical director for the Clinic's urgent and express care clinics, Chagrin Falls Family Health Center and Madison Medical Office Building. A board-certified family medicine physician. Started career with the Clinic practicing urgent care medicine at the Wooster Family Health Center.

Cathy Ceccio

Executive VP & COO at CCF Akron General

Works at CCF Akron General.

David Lake Gormsen, DO

Chief Medical Officer at CCF Akron General

Based in Canton, Ohio.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 511

Staffing & Personnel

FTE Employees on Payroll 3341.66
FTE Interns & Residents 148.95

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 22203
Inpatient Days (Title XIX) 4640
Total Inpatient Days 110786
Bed Count 401
Available Bed Days 146365
Discharges (Title V) NA
Discharges (Title XVIII) 4172
Discharges (Title XIX) 961
Total Discharges 23515

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 18797
Inpatient Days (Title XIX; Adults & Peds) 3209
Total Inpatient Days (Adults & Peds) 86460
Bed Count (Adults & Peds) 333
Available Bed Days (Adults & Peds) 121545
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4172
Discharges (Title XIX; Adults & Peds) 961
Total Discharges (Adults & Peds) 23515

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges the cleanliness of the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 63%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 157

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 3.1
Readmission Score Hospital Return Days for Heart Failure Patients 8.8
Readmission Score Hospital Return Days for Pneumonia Patients 22
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.1
Readmission Score Rate of Readmission for CABG 9.6
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.549
CAUTI SIR (Standardized Infection Ratio) 0.264
SSI SIR (Standardized Infection Ratio) 1.148
CDI SIR (Standardized Infection Ratio) 0.326
MRSA SIR (Standardized Infection Ratio) 0.274

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $12,635
Bad Debt Expense $20,250
Uncompensated Care Cost $16,962
Total Uncompensated Care $28,567

Operating Expenses ($ thousands)

Total Salaries $265,625
Overhead Expenses (Non-Salary) $406,995
Depreciation Expense $35,137
Total Operating Costs $571,710

Charges ($ thousands)

Inpatient Charges $1,159,506
Outpatient Charges $1,612,561
Total Patient Charges $2,772,068

Wage-Related Details ($ thousands)

Core Wage Costs $50,901
Wage Costs (RHC/FQHC)
Adjusted Salaries $265,625
Contract Labor (Patient Care) $25,039
Wage Costs (Part A Teaching) $1
Wage Costs (Interns & Residents) $2,356

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-137
Short-Term Investments $459,896
Notes Receivable
Accounts Receivable $129,898
Allowance for Doubtful Accounts $-37,775
Inventory $16,946
Prepaid Expenses $2,430
Other Current Assets
Total Current Assets $588,762

Balance Sheet – Fixed Assets ($ thousands)

Land Value $11,544
Land Improvements Value $9,614
Building Value $299,350
Leasehold Improvements $1,151
Fixed Equipment Value $3,112
Major Movable Equipment $139,883
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $254,924

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $398,851
Other Assets $17,274
Total Other Assets $416,126
Total Assets $1,259,812

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $24,258
Salaries & Wages Payable $20,482
Payroll Taxes Payable $630
Short-Term Debt $4,055
Deferred Revenue
Other Current Liabilities $17,639
Total Current Liabilities $121,619

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $150,747
Unsecured Loans
Other Long-Term Liabilities $14,399
Total Long-Term Liabilities $165,146
Total Liabilities $286,765

Balance Sheet – Equity ($ thousands)

General Fund Balance $973,047
Total Fund Balances $973,047
Total Liabilities & Equity $1,259,812

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $32,706
DRG (Post-Oct 1) $11,292
Outlier Payments
DSH Adjustment $1,286
Eligible DSH % $0
Simulated MC Payments $70,834
Total IME Payments $7,994

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,172,777
Outpatient Revenue $1,628,541
Total Patient Revenue $2,801,319
Contractual Allowances & Discounts $2,027,519
Net Patient Revenue $773,799
Total Operating Expenses $672,620
Net Service Income $101,180
Other Income $-5,684
Total Income $95,496
Other Expenses
Net Income $95,496

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $87,780
Medicaid Charges $488,036
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No