Covenant Medical Center

Covenant Medical Center, located at 3615 19th Street in Lubbock, TX, is a state-of-the-art medical facility serving West Texas and Eastern New Mexico. Founded in 1998, we are dedicated to representing God's healing love by steadfastly serving all, especially the poor and vulnerable. Choose Covenant Medical Center to benefit from advanced technology and compassionate staff. We combine experienced medical professionals, successful patient outcomes, and community outreach to provide the best possible patient care.

Identifiers

Hospital Name Covenant Medical Center
Facility ID 450040

Location

Address 3615 19TH STREET
City/Town Lubbock
State TX
ZIP Code 79410
County/Parish LUBBOCK

Health System

Health System Covenant Health (TX and NM)
Health System Website Domain covenanthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 5
Health System Total Beds 914
Health System Hospital Locations New Mexico and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Covenant Health (TX and NM)
Emergency Services Yes

Chris Lancaster

Chief Executive Officer

He has worked as Vice President at Covenant Health System, Administrative Internship at Covenant Health System, and Planning Integration Specialist at Covenant Health System.

Daniel Hronek

Chief Nursing Officer

NA

Brian D. Schroeder M.D., MBA, FACP

Chief Medical Officer, Covenant Medical Center

is an IMA to the Chief, Medical Services Branch; Directorate of the Surgeon General; HQ/AFRC at US Air Force Reserve and Chief Medical Officer, Covenant Medical Center at Covenant Health System and is based in Lubbock, Texas. He has worked as Board Member at Child and Family Charities, Board Member at Constance Brown Hearing Ctr, and USAF Captain; Medical Corps at US Air Force Reserve.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 470

Staffing & Personnel

FTE Employees on Payroll 1795.51
FTE Interns & Residents 23.55

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 26666
Inpatient Days (Title XIX) 352
Total Inpatient Days 84975
Bed Count 360
Available Bed Days 131400
Discharges (Title V) NA
Discharges (Title XVIII) 4666
Discharges (Title XIX) 64
Total Discharges 13972

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 18424
Inpatient Days (Title XIX; Adults & Peds) 286
Total Inpatient Days (Adults & Peds) 58688
Bed Count (Adults & Peds) 263
Available Bed Days (Adults & Peds) 95995
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4666
Discharges (Title XIX; Adults & Peds) 64
Total Discharges (Adults & Peds) 13972

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 65%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients Worse Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Worse Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 160

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -2.5
Readmission Score Hospital Return Days for Heart Failure Patients -3.5
Readmission Score Hospital Return Days for Pneumonia Patients -20.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.5
Readmission Score Rate of Readmission for CABG 10.8
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 13.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Better Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.606
CAUTI SIR (Standardized Infection Ratio) 0.609
SSI SIR (Standardized Infection Ratio) 0.688
CDI SIR (Standardized Infection Ratio) 0.704
MRSA SIR (Standardized Infection Ratio) 0.358

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $28,988
Bad Debt Expense $82,167
Uncompensated Care Cost $37,907
Total Uncompensated Care $41,148

Operating Expenses ($ thousands)

Total Salaries $134,305
Overhead Expenses (Non-Salary) $283,405
Depreciation Expense $28,655
Total Operating Costs $433,590

Charges ($ thousands)

Inpatient Charges $2,511,637
Outpatient Charges $1,500,144
Total Patient Charges $4,011,781

Wage-Related Details ($ thousands)

Core Wage Costs $34,814
Wage Costs (RHC/FQHC)
Adjusted Salaries $135,024
Contract Labor (Patient Care) $15,608
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $285,558
Short-Term Investments
Notes Receivable
Accounts Receivable $84,825
Allowance for Doubtful Accounts $-5,777
Inventory $7,164
Prepaid Expenses $-3,729
Other Current Assets $790
Total Current Assets $368,220

Balance Sheet – Fixed Assets ($ thousands)

Land Value $13,954
Land Improvements Value $19,894
Building Value $390,536
Leasehold Improvements $190
Fixed Equipment Value
Major Movable Equipment $233,568
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $323,024

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $154,638
Other Assets $18,196
Total Other Assets $172,834
Total Assets $864,078

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $18,377
Salaries & Wages Payable $8,098
Payroll Taxes Payable $295
Short-Term Debt $481
Deferred Revenue $-1,747
Other Current Liabilities $6,132
Total Current Liabilities $39,049

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $528,811
Unsecured Loans
Other Long-Term Liabilities $6,112
Total Long-Term Liabilities $534,923
Total Liabilities $573,971

Balance Sheet – Equity ($ thousands)

General Fund Balance $290,107
Total Fund Balances $290,107
Total Liabilities & Equity $864,078

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $14,122
DRG (Post-Oct 1) $40,995
Outlier Payments
DSH Adjustment $1,437
Eligible DSH % $0
Simulated MC Payments $46,219
Total IME Payments $706

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,510,771
Outpatient Revenue $1,432,399
Total Patient Revenue $3,943,170
Contractual Allowances & Discounts $3,505,491
Net Patient Revenue $437,679
Total Operating Expenses $542,360
Net Service Income $-104,681
Other Income $53,773
Total Income $-50,908
Other Expenses $672
Net Income $-51,581

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $29,195
Medicaid Charges $360,203
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Unknown
EHR is Changing No