Woodland Heights Medical Center

Woodland Heights Medical Center, located at 505 South John Redditt Drive in Lufkin, TX, is your community healthcare provider. As a 149-bed facility, we offer a wide range of inpatient and outpatient services, delivered by a team of over 200 dedicated healthcare professionals. We are proud to be a Joint Commission accredited facility, recognized for excellence in cardiology, pulmonology, neurology, and orthopedic surgery. At Woodland Heights, we believe in the power of people to create great care, providing a place of healing and connection for our community. We have also been recognized as one of the nation's 100 Top Hospitals.

Identifiers

Hospital Name Woodland Heights Medical Center
Facility ID 450484

Location

Address 505 SOUTH JOHN REDDITT DRIVE
City/Town Lufkin
State TX
ZIP Code 75904
County/Parish ANGELINA

Health System

Health System Community Health Systems
Health System Website Domain chs.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 6172
Health System Hospital Locations Alaska, Alabama, Arkansas, Arizona, Florida, Georgia, Missouri, Mississippi, New Mexico, Oklahoma, Pennsylvania, Tennessee and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Community Health Systems
Emergency Services Yes

Jose A. Echavarria

Chief Executive Officer

Appointed chief executive officer effective April 10, 2023. Has extensive hospital leadership experience, previously serving as CEO of Northwest Medical Center-Springdale in Springdale, Arkansas. In that role, he supported volume growth, increased patient satisfaction, and oversaw service line expansions. Achieved Hospital Letter Grade “A” from Leapfrog Group and improved patient experience scores to the 90th percentile in Overall Rating of a Hospital. Previously served as Market Assistant CEO for Northwest Health, overseeing construction of a 12-bed Freestanding Emergency Department and led the successful implementation of telemedicine for critical care, cardiology, pulmonology, and neurology services. Before joining Northwest Health, was VP of operations at St. Joseph Medical Center in Houston and held an administrative position at Southwest General Hospital in San Antonio. Holds a Bachelor of Science in Psychology from Texas A&M University and a Master of Health Care Administration from Trinity University in San Antonio. Has been an active member of community and national organizations including the Chamber of Commerce, Knights of Columbus and the National Association of Latino Healthcare Executives.

Tanner Holt

Assistant CEO

Joined the administrative team in November 2022. Came from Cedar Park Regional Medical Center where he held administrative positions since 2020. As assistant CEO, he is responsible for radiology, food & nutrition services, respiratory, wound center, sleep lab and plant operations.

Fallon Phillips

Administrative Specialist

Joined the administrative team in November 2022. Came to Lufkin from Tennova Healthcare – Clarksville in Tennessee. As the administrative specialist, she is responsible for environmental services, property management and therapy services.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 117

Staffing & Personnel

FTE Employees on Payroll 481.03
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 8519
Inpatient Days (Title XIX) 1221
Total Inpatient Days 27538
Bed Count 145
Available Bed Days 52925
Discharges (Title V) NA
Discharges (Title XVIII) 1768
Discharges (Title XIX) 1068
Total Discharges 6161

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7433
Inpatient Days (Title XIX; Adults & Peds) 279
Total Inpatient Days (Adults & Peds) 22157
Bed Count (Adults & Peds) 115
Available Bed Days (Adults & Peds) 41975
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1768
Discharges (Title XIX; Adults & Peds) 1068
Total Discharges (Adults & Peds) 6161

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 69%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 137

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -17.8
Readmission Score Hospital Return Days for Heart Failure Patients -13.4
Readmission Score Hospital Return Days for Pneumonia Patients -19.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.7
Readmission Score Rate of Readmission for CABG 11.8
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) 0.145
SSI SIR (Standardized Infection Ratio) 1.384
CDI SIR (Standardized Infection Ratio) 0.066
MRSA SIR (Standardized Infection Ratio) 0.664

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,754
Bad Debt Expense $19,999
Uncompensated Care Cost $6,505
Total Uncompensated Care $6,783

Operating Expenses ($ thousands)

Total Salaries $36,298
Overhead Expenses (Non-Salary) $73,845
Depreciation Expense $3,309
Total Operating Costs $97,685

Charges ($ thousands)

Inpatient Charges $638,612
Outpatient Charges $569,982
Total Patient Charges $1,208,594

Wage-Related Details ($ thousands)

Core Wage Costs $8,467
Wage Costs (RHC/FQHC)
Adjusted Salaries $36,205
Contract Labor (Patient Care) $4,816
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-50
Short-Term Investments
Notes Receivable
Accounts Receivable $47,777
Allowance for Doubtful Accounts $-20,168
Inventory $3,551
Prepaid Expenses $1,278
Other Current Assets $85
Total Current Assets $32,471

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,861
Land Improvements Value $67
Building Value $34,246
Leasehold Improvements $10,859
Fixed Equipment Value $3,652
Major Movable Equipment $28,370
Minor Depreciable Equipment $5,367
Health IT Assets
Total Fixed Assets $36,699

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $12,716
Total Other Assets $12,716
Total Assets $81,886

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,708
Salaries & Wages Payable $4,529
Payroll Taxes Payable $309
Short-Term Debt $1,680
Deferred Revenue
Other Current Liabilities $1,202
Total Current Liabilities $-69,755

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $9,033
Unsecured Loans
Other Long-Term Liabilities $2,349
Total Long-Term Liabilities $11,383
Total Liabilities $-58,372

Balance Sheet – Equity ($ thousands)

General Fund Balance $140,259
Total Fund Balances $140,259
Total Liabilities & Equity $81,886

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $13,132
DRG (Post-Oct 1) $4,730
Outlier Payments
DSH Adjustment $636
Eligible DSH % $0
Simulated MC Payments $15,374
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $638,932
Outpatient Revenue $573,689
Total Patient Revenue $1,212,621
Contractual Allowances & Discounts $1,085,627
Net Patient Revenue $126,994
Total Operating Expenses $110,142
Net Service Income $16,851
Other Income $2,101
Total Income $18,952
Other Expenses
Net Income $18,952

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $14,858
Medicaid Charges $147,180
Net CHIP Revenue $29
CHIP Charges $793

EHR Information

EHR Harris MEDHOST Enterprise Clinicals
EHR Version Harris MEDHOST Enterprise Clinicals
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No