Memorial Hermann Northeast Hospital

Memorial Hermann Northeast Hospital, located at 18951 Memorial North, Humble, TX, has been serving the Lake Houston and Kingwood area for over 30 years. As a 255-bed facility, we offer a wide range of medical specialties and advanced technology, including Houston's longest-accredited cancer center outside the Texas Medical Center. Our affiliated doctors encompass various disciplines, and we proudly serve as the official healthcare provider for passengers at George Bush Intercontinental Airport. We are dedicated to providing high-quality care close to home, with a commitment to delivering the best patient experience possible.

Identifiers

Hospital Name Memorial Hermann Northeast Hospital
Facility ID 450684

Location

Address 18951 MEMORIAL NORTH
City/Town Humble
State TX
ZIP Code 77338
County/Parish HARRIS

Health System

Health System Memorial Hermann Health System
Health System Website Domain memorialhermann.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 3283
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Memorial Hermann Health System
Emergency Services Yes

No leaders were identified on Memorial Hermann Northeast Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 195

Staffing & Personnel

FTE Employees on Payroll 1218.96
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 13397
Inpatient Days (Title XIX) 3689
Total Inpatient Days 76019
Bed Count 227
Available Bed Days 82855
Discharges (Title V) NA
Discharges (Title XVIII) 2290
Discharges (Title XIX) 1835
Total Discharges 15037

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12681
Inpatient Days (Title XIX; Adults & Peds) 1675
Total Inpatient Days (Adults & Peds) 66632
Bed Count (Adults & Peds) 193
Available Bed Days (Adults & Peds) 70445
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2290
Discharges (Title XIX; Adults & Peds) 1835
Total Discharges (Adults & Peds) 15037

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 68%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 223

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -5.3
Readmission Score Hospital Return Days for Heart Failure Patients 30.4
Readmission Score Hospital Return Days for Pneumonia Patients 10.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.5
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.1
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.594
CAUTI SIR (Standardized Infection Ratio) 0.637
SSI SIR (Standardized Infection Ratio) 0.772
CDI SIR (Standardized Infection Ratio) 0.180
MRSA SIR (Standardized Infection Ratio) 1.015

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $35,106
Bad Debt Expense $52,783
Uncompensated Care Cost $45,014
Total Uncompensated Care $57,145

Operating Expenses ($ thousands)

Total Salaries $104,415
Overhead Expenses (Non-Salary) $256,334
Depreciation Expense $18,822
Total Operating Costs $336,535

Charges ($ thousands)

Inpatient Charges $801,396
Outpatient Charges $1,038,967
Total Patient Charges $1,840,363

Wage-Related Details ($ thousands)

Core Wage Costs $21,873
Wage Costs (RHC/FQHC)
Adjusted Salaries $104,503
Contract Labor (Patient Care) $35,514
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $2
Short-Term Investments $166
Notes Receivable
Accounts Receivable $38,080
Allowance for Doubtful Accounts
Inventory $1,425
Prepaid Expenses
Other Current Assets
Total Current Assets $68,216

Balance Sheet – Fixed Assets ($ thousands)

Land Value $7,040
Land Improvements Value
Building Value $122,000
Leasehold Improvements $42,155
Fixed Equipment Value
Major Movable Equipment $62,733
Minor Depreciable Equipment
Health IT Assets $4,515
Total Fixed Assets $134,997

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $142
Total Other Assets $142
Total Assets $203,355

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,567
Salaries & Wages Payable $4,553
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $26
Total Current Liabilities $21,179

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $4,618
Total Long-Term Liabilities $4,618
Total Liabilities $25,797

Balance Sheet – Equity ($ thousands)

General Fund Balance $177,558
Total Fund Balances $177,558
Total Liabilities & Equity $203,355

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $18,282
DRG (Post-Oct 1) $7,124
Outlier Payments
DSH Adjustment $1,306
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $807,948
Outpatient Revenue $1,056,770
Total Patient Revenue $1,864,717
Contractual Allowances & Discounts $1,483,567
Net Patient Revenue $381,151
Total Operating Expenses $360,749
Net Service Income $20,402
Other Income $5,735
Total Income $26,137
Other Expenses
Net Income $26,137

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $20,558
Medicaid Charges $258,156
Net CHIP Revenue $226
CHIP Charges $1,542

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No