Franklin Woods Community Hospital

Franklin Woods Community Hospital, located at 300 Med Tech Parkway in Johnson City, TN, is an 80-bed acute care hospital dedicated to providing high-quality healthcare to our community. As part of Ballad Health, we offer a wide range of services, including 24/7 emergency care, advanced surgical options such as da Vinci robotic surgery, a family-centered birth center, and comprehensive diagnostic imaging. We are proud to be recognized for our commitment to patient safety and satisfaction, including being the first hospital in Tennessee to earn Perinatal Care Certification from The Joint Commission. Experience exceptional care in a healing environment at Franklin Woods Community Hospital!

Identifiers

Hospital Name Franklin Woods Community Hospital
Facility ID 440184

Location

Address 300 MED TECH PARKWAY
City/Town Johnson City
State TN
ZIP Code 37604
County/Parish WASHINGTON

Health System

Health System Ballad Health
Health System Website Domain balladhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 16
Health System Total Beds 2519
Health System Hospital Locations Tennessee and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Ballad Health
Emergency Services Yes

No leaders were identified on Franklin Woods Community Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 80

Staffing & Personnel

FTE Employees on Payroll 357.6
FTE Interns & Residents 3.73

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 4751
Inpatient Days (Title XIX) 2792
Total Inpatient Days 25221
Bed Count 80
Available Bed Days 29200
Discharges (Title V) NA
Discharges (Title XVIII) 1054
Discharges (Title XIX) 332
Total Discharges 6303

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 3572
Inpatient Days (Title XIX; Adults & Peds) 1117
Total Inpatient Days (Adults & Peds) 17053
Bed Count (Adults & Peds) 60
Available Bed Days (Adults & Peds) 21900
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1054
Discharges (Title XIX; Adults & Peds) 332
Total Discharges (Adults & Peds) 6303

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 77%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 194

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 5.5
Readmission Score Hospital Return Days for Pneumonia Patients 9.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.9
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.687
CAUTI SIR (Standardized Infection Ratio) 0.000
SSI SIR (Standardized Infection Ratio) 0.718
CDI SIR (Standardized Infection Ratio) 0.212
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Apr 01, 2022
Fiscal Year End Mar 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,739
Bad Debt Expense $6,380
Uncompensated Care Cost $4,697
Total Uncompensated Care $6,618

Operating Expenses ($ thousands)

Total Salaries $29,288
Overhead Expenses (Non-Salary) $60,397
Depreciation Expense $5,156
Total Operating Costs $84,974

Charges ($ thousands)

Inpatient Charges $266,177
Outpatient Charges $330,348
Total Patient Charges $596,526

Wage-Related Details ($ thousands)

Core Wage Costs $5,837
Wage Costs (RHC/FQHC)
Adjusted Salaries $25,242
Contract Labor (Patient Care) $3,402
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $2
Short-Term Investments
Notes Receivable
Accounts Receivable $61,477
Allowance for Doubtful Accounts $-48,547
Inventory $2,613
Prepaid Expenses $361
Other Current Assets
Total Current Assets $17,557

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,708
Land Improvements Value $31
Building Value $93,952
Leasehold Improvements
Fixed Equipment Value $52,348
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $78,470

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $92
Total Other Assets $92
Total Assets $96,120

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,860
Salaries & Wages Payable $2,351
Payroll Taxes Payable
Short-Term Debt $688
Deferred Revenue
Other Current Liabilities $394
Total Current Liabilities $7,300

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $9,973
Total Long-Term Liabilities $9,973
Total Liabilities $17,273

Balance Sheet – Equity ($ thousands)

General Fund Balance $78,847
Total Fund Balances $78,847
Total Liabilities & Equity $96,120

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,305
DRG (Post-Oct 1) $4,163
Outlier Payments
DSH Adjustment $254
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $266,372
Outpatient Revenue $330,306
Total Patient Revenue $596,678
Contractual Allowances & Discounts $486,373
Net Patient Revenue $110,305
Total Operating Expenses $89,685
Net Service Income $20,619
Other Income $1,458
Total Income $22,077
Other Expenses $303
Net Income $21,774

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $7,849
Medicaid Charges $78,668
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No