Emerson Hospital

Emerson Hospital, located at 133 Old Road to Nine Acre Corner in Concord, MA, is a full-service, non-profit community hospital and acute care medical center. We provide advanced medical care to over 300,000 people in 25 towns. Our main campus features a 24/7 emergency department, inpatient units including critical care and pediatrics, surgical and birthing centers, and comprehensive diagnostic services. Emerson Health is dedicated to delivering personalized, high-quality healthcare with state-of-the-art technology and a patient-centered approach, all close to home.

Identifiers

Hospital Name Emerson Hospital
Facility ID 220084

Location

Address 133 OLD ROAD TO 9 ACRE CORNER
City/Town W Concord
State MA
ZIP Code 1742
County/Parish MIDDLESEX

Health System

Health System Independent
Health System Website Domain emersonhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 149
Health System Hospital Locations Massachusetts

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Emerson Health System Inc.
Emergency Services Yes

No leaders were identified on Emerson Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 149

Staffing & Personnel

FTE Employees on Payroll 1409.5
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 10681
Inpatient Days (Title XIX) 1593
Total Inpatient Days 25107
Bed Count 111
Available Bed Days 40515
Discharges (Title V) NA
Discharges (Title XVIII) 2225
Discharges (Title XIX) NA
Total Discharges 6833

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9497
Inpatient Days (Title XIX; Adults & Peds) 1473
Total Inpatient Days (Adults & Peds) 22791
Bed Count (Adults & Peds) 97
Available Bed Days (Adults & Peds) 35405
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2225
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 6833

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 210

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 0.6
Readmission Score Hospital Return Days for Pneumonia Patients 9.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.9
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.920
CAUTI SIR (Standardized Infection Ratio) 1.148
SSI SIR (Standardized Infection Ratio) 1.606
CDI SIR (Standardized Infection Ratio) 0.534
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $773
Bad Debt Expense $5,404
Uncompensated Care Cost $3,048
Total Uncompensated Care $7,248

Operating Expenses ($ thousands)

Total Salaries $152,347
Overhead Expenses (Non-Salary) $194,761
Depreciation Expense $11,314
Total Operating Costs $307,965

Charges ($ thousands)

Inpatient Charges $174,415
Outpatient Charges $525,050
Total Patient Charges $699,466

Wage-Related Details ($ thousands)

Core Wage Costs $27,004
Wage Costs (RHC/FQHC)
Adjusted Salaries $152,347
Contract Labor (Patient Care) $10,862
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $28,228
Short-Term Investments
Notes Receivable
Accounts Receivable $41,019
Allowance for Doubtful Accounts $-7,610
Inventory $6,127
Prepaid Expenses $3,869
Other Current Assets $1,004
Total Current Assets $74,961

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,723
Land Improvements Value $2,636
Building Value $196,252
Leasehold Improvements
Fixed Equipment Value $22,464
Major Movable Equipment $138,044
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $125,258

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $32,880
Other Assets $29,002
Total Other Assets $61,881
Total Assets $262,100

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $45,245
Salaries & Wages Payable $14,345
Payroll Taxes Payable
Short-Term Debt $7,495
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $67,085

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $743
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $95,635
Total Long-Term Liabilities $96,378
Total Liabilities $163,463

Balance Sheet – Equity ($ thousands)

General Fund Balance $98,638
Total Fund Balances $98,638
Total Liabilities & Equity $262,100

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $24,420
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $168,031
Outpatient Revenue $673,111
Total Patient Revenue $841,142
Contractual Allowances & Discounts $526,004
Net Patient Revenue $315,139
Total Operating Expenses $347,108
Net Service Income $-31,970
Other Income $45,860
Total Income $13,890
Other Expenses $5,373
Net Income $8,517

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $15,129
Medicaid Charges $43,902
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No